Operations Station Supervisor

Operations Management & Supervisory Lorton, VA


About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.  
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ 
We’re Hiring for an Operations Station Supervisor, in Lorton, VA! 
Transdev is proud to offer: 
  • $18.50/hour
  • Attractive benefits package, including 401(k) with company contribution, medical, dental and vision. 
  • Paid time off & vacation.

The Station Supervisor will be responsible for supervising day-to-day activities of operators to ensure compliance with operational requirements for safe bus operations.  They will also provide support, advice and guidance to operators in responding to a variety of issues, assess situations and determine the appropriate course of action (e.g. additional training, counseling) to prevent further occurrences in the future.  Finally, to ensure a positive work environment for operators they will provide coaching, mentoring and non-safety related training to promote high employee motivation and morale and commitment to company values and excellence in customer service. 


  • Demonstrates and promotes a “safety first” lifestyle at the location.
  • Responsible for hiring, coaching, counseling, and issuing discipline to operator staff members through documentation and terminate employees based on observed failure to perform the job in a safe manner and in accordance with Company and client specifications and just cause.
  • Assists operators in overcoming operational challenges.
  • Ensures operators are always fit-for-duty and ensures scheduling compliance.
  • Conduct on-road observations of service to ensure proper implementation of all operating rules and procedures.
  • Ensures operator pre- and post-trip operating procedures.
  • Uses the CleverCAD Tablet computer to provide maximum, yet efficient communications to Window Dispatchers.
  • Ensure on-time-performance specifications.
  • Prepares and submits required reports in a timely manner.
  • Responds to any service-related assignments.
  • May be asked to operate the vehicle when necessary.
  • Communicate face-to-face with the riding public as outreach and customer service, and to answer any questions on the ground.
  • Assesses safety conditions of all aspects of bus service and monitors operator and passenger behavior while in service.
  • Oversees a smooth commuting experience for Operator and the public and share “best practices” with entire team.
  • Escalates issues to management team members when necessary.


  • High school diploma or equivalent. Degree prefer
  • Must have a minimum of 2 years’ experience in the transportation industry with emphasis on safety.
  • 2-3 years supervisory experience. Familiarity with Title VII laws.
  • Knowledge of state and local regulations/guidelines, inclusive of DOT, FTA, and FMCSA.
  • Ability to interpret and initiate policies and procedures.
  • Ability to secure a Class "B" CDL with a "P" endorsement.
  • Considerable knowledge of and ability to use personnel computers and related software.
  • Demonstrate ability to identify and understand problems and to determine the appropriate measures it takes to solve problems.
  • Proficiency with Microsoft Word, excel and other Office packages.
  • Trapeze experience a plus.
  • Ability to manage customer relationships, provide strong customer service skills and work in a fast-paced team environment.
  • Proven organization skills, understanding importance of prioritizing effectively and managing multiple tasks in an environment with ever competing demands.
  • Union experience helpful.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. 
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. 
Drug-free workplace 
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; able to pass a drug screen 
California applicants: Please Click Here for CA Employee Privacy Policy.