BACO Dispatcher-Wicomico

Call Center / Dispatch / Reservationist / Scheduler Baltimore, MD


Description

 Become a Dispatcher with Transdev!  

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.  
 
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ 

We are located at:   

1601 Wicomico St.,   

Baltimore, Maryland   

Transdev is proud to offer: 
  • $16.00/hour
  • $3,000 sign-on bonus!*
  • Attractive benefits package, including 401(k) with company contribution, medical, dental and vision. 
  • Paid time off & vacation.

RESPONSIBILITIES:  

  • Vehicle operators shift and scheduling adjustments.
  • On-time gate performance, productivity, and service
  • Pull-outs per schedule.
  • Effective communication with Baltimore County and Subcontractors
  • Accurate and consistent documentation of daily items including operator attendance, passenger and scheduling issues, emergency situations and other daily events or disruptions.
  • Checking operators in for shift (credentials)
  • Reconciliation of trip manifests by vehicle operators.

   

REQUIRED EDUCATION AND EXPERIENCE  

  • High school diploma or equivalent. and a minimum of three years of successful dispatcher experience or three years of administrative experience in a transit dispatch environment.
  • Data entry experience and a general knowledge of windows-based computer operating systems and MS Office Suite
  • Must be able to work flexible hours or shifts.
  • Must be able to demonstrate poise, tact, diplomacy and possesses good judgment and discretion.
  • Excellent communication skills both verbal and written a must.
  • Detail oriented, well organized, and possess effective time management skills.
  • Proven customer service and interpersonal skills a must.
  • Must be able to work as a member of the team.
  • Ability to interact professionally on all levels and be able to work well with diverse groups.
  • Ability to adapt and remain flexible in a fast-paced environment.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. 
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. 
 
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. 
 
Drug-free workplace 
 
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; able to pass a drug screen 
 
California applicants: Please Click Here for CA Employee Privacy Policy.