Practice Lead - Platform

Services San Jose, California Req.Num.: 11120


Who are our employees?

We’re an eclectic group of 4,000+ dreamers, believers and builders, operating in over 40 countries. We’re Hungry. Humble. Honest. With Heart. The 4H’s: these are our core values and the DNA of our company. They help drive our employees to succeed, to strive to be better, to learn from every experience. Our employees are encouraged to have spirited debates and conversations and to think with a founder’s mindset. This means we’re all CEO’s of the company and, as such, make the best decision every day that aligns with our company goals. It’s through our values, our conversations and mindsets that we can continue to disrupt the industry and drive innovation in the market.

Who are we in the market?

Nutanix is a global leader in cloud software and hyperconverged infrastructure solutions, making infrastructure invisible so that IT can focus on the applications and services that power their business. Companies around the world use Nutanix Enterprise Cloud OS software to bring one-click application management and mobility across public, private and distributed edge clouds so they can run any application at any scale with a dramatically lower total cost of ownership. The result is organizations that can rapidly deliver a high-performance IT environment on demand, giving application owners a true cloud-like experience. Learn more about our products at www.nutanix.com or follow us on Twitter @Nutanix.

Nutanix is a cloud computing software company that sells hyper-converged infrastructure appliances and software-defined storage. Founded in 2009, we have been a publicly held company since 2016. Named 2018 Gartner Magic Quadrant for Hyper-Converged Systems.

Nutanix is the right fit for you if you are passionate about technology, creative, and accomplished in your growing career. We pride ourselves on our encouraging culture where you learn from failures, pick yourself back up and become the best version of yourself. Nutanix offers several opportunities to participate in professional development and learning, fostering an inspiring environment. We believe in not only supporting you, but also your families through fully-paid healthcare plans, equity, and other financial tools and wellness programs.

Role and Responsibilities 

The Practice Lead, Platforms will matrix manage a geographical team that fixates on

solution sales and delivery from a customer success vantage and drives Platform new

product adoption. The candidate will possess knowledge of the solution sales process and

outcome through the origination, closing of services sales opportunities, and delivery. The

Practice Lead, Platforms is expected to bring a strong foundation in enterprise

Infrastructure and Tier 1 application knowledge while working together with applicable

Product Managers to craft synergistic solutions.

 

The Practice Leader, Platforms shall:

  Lead all services development, toolkits, Level or effort for all products in the

Platform portfolio and work with the Services Practice Development to keep

items current and develop training programs where necessary

Manage and develop yearly Platform training plan for team of consultants and

track consulting adherence to the training plan

Be responsible for verifying presales services level of effort, on tier 3 ($200k+)

Platform services offerings

In larger pursuits work Advisory Services Managers and Architects to construct

class-leading, complex global outcomes

Provide presales support for Customer Success Clients where complex offerings

and solutions are being prepared for selling.

Work with Nutanix Product Managers and CS Enterprise Architecture in creating

service offerings that properly map back to new and existing consulting product

offerings.

Working closely and foster relationships with key Clients, Product Management,

and the Sales and SE organizational leaders

Drive and manage KPI for Platform consulting attach and incremental corporate

value

Lead and refine geography’s Platform opportunity plans and grow the surface

area for campaigns aligning with the corporate mission

Participate in weekly sales and revenue forecasts, quarterback creative ways to

provide customer value, and stay abreast of status/details for each campaign

and opportunity where your involvement guarantees a successful outcome.

Monitor Platform consulting CSAT delivery quality and follow up with white

glove service on deficient areas where necessary

Deliver Platform consulting solutions to key Clients and projects where

necessary.  The expected billable percentage is 35%.

 

NUTANIX QUALIFICATIONS AND EDUCATION REQUIREMENTS

Demonstrated management of a hyper-growth services organization facing scale

and operational challenges while still meeting or exceeding targets.

Previous management experience with managing or matrix-managing delivery

resources

Minimum of seven years of experience in either service delivery, SI/SP, Enterprise

architecture, or services sales roles

Candidate should have Nutanix NPX or VMware VCDX certification within 18 month

of start date.

 

Preferred Qualifications:

Understanding of hyperconvergence infrastructure (HCI), and their impact on the

Client’s journey

Enterprise Cloud, software, Enterprise level application architectures for business

critical applications, data center architecture, and/or enterprise-application solution

offerings

Broad experience in designing datacenter architecture based on virtualization

technologies like KVM, VMware vSphere and Microsoft Hyper-V

Expert knowledge in High Availability and Disaster Recovery for business critical

applications

Excellent understanding of hybrid cloud modalities, IT go-to market challenges,

and business drivers that impact customer purchasing decisions

Proven experience in designing solutions based on cloud architecture in a Premier

account portfolio

Natural leadership abilities, ability to thrive in an independent manner combining

exceptional interpersonal communication, virtual team building, and presentation

skills

Discuss contractual and commercial constructs of a services engagement,

Enterprise Purchase Agreements (EPA), working with extended account teams in a

potentially multi-vendor arrangement

Quickly respond to tactical requests for services balancing the enterprise needs of

the organization, along with an ability to triage small to mid-sized projects with

technical proposals and delivery

 

Nutanix is an equal opportunity employer.

The Equal Employment Opportunity Policy is to provide fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Nutanix hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

Nutanix believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.