Associate People Services Advisor
Hungry, Humble, Honest, with Heart.
The Opportunity
As a member of the Global People Services (GPS) team, you will create an irresistible employee experience while responding to employee inquiries and ensuring a seamless experience for our global workforce. The ideal candidate is someone who thrives in a fast paced environment, is comfortable with ambiguity, and is motivated by finding creative and scalable ways to tackle problems.
People Team at Nutanix
The Global People Services (GPS) team is responsible for delivering high-quality services to employees across various employment lifecycle and people program needs, including compensation, benefits, employee relations, recruitment, training and development, payroll, and compliance. They work collaboratively with other teams within the People Team and relevant stakeholders throughout the organization to ensure a seamless employee experience and uphold compliance with employment laws and regulations. The GPS team operates in a fast-paced environment and thrives on finding creative solutions to challenges. They are dedicated to continuously improving the delivery of people services and strive for excellence in their work.
You will report to the HR Operations Optimization Lead. We operate in a hybrid work environment, allowing for flexibility between working from the office and remotely. This approach provides a good balance for work-life integration and allows employees to work in a way that best suits their needs. Communication and collaboration tools are in place to ensure seamless connectivity amongst team members.
Your Role
- Respond to employee inquiries promptly and professionally via phone, email, chat, ticketing system or in person
- Deliver high quality support within SLAs
- Improve and standardize support services globally
- Participate in program design and testing
- Document internal processes and employee facing knowledge articles
- Participate in program design dialog to understand service and support needs
What You Will Bring
- 1+ years of HR-related experience in a shared services environment
- Strong analytical skills
- Excellent communication and presentation skills
- Experience with Workday or other HRM systems
- Ability to maintain confidentiality and handle sensitive information
- Strong interpersonal skills
- Strong time management skills
- Strong sense of urgency, ownership, and follow-through
- Ability to work collaboratively with team members across the organization
The pay range for this position at commencement of employment is expected to be between USD $ 49,840 and USD $ 99,600 per year.
However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.
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Nutanix is an equal opportunity employer.
The Equal Employment Opportunity Policy is to provide fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Nutanix hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
Nutanix believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.
We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.