Kennel Assistant - Pet Resort Assistant

Kennel Tech Rochester, New York


Position at Stone Ridge Veterinary Hospital



Through regular and reliable attendance, participates with the hospital team, providing input and taking initiative to enhance the team’s function by:

  • Providing compassionate animal care giving to all pets boarding and/or hospitalized in the facility.
  • Providing courteous customer service when admitting pets to facility and returning pets to clients. Communicates courteously and professionally with clients over the phone and by email as well. When admitting pets to boarding, ensures all consent forms are signed; special instructions are noted; and pets’ belongings are properly labeled.
  • Monitoring boarding pets’ behaviors, including eating, drinking, and elimination patterns, to identify potential problems and notifying a supervisor or DVM of concerns.
  • Assisting LVTs, ACAs, and DVMs with patient restraint during treatments when requested.
  • Providing enrichment and ensuring comfort and well-being of boarding pets through walking, feeding, playtimes, and access to clean blankets and food/water bowls.
  • Bathes boarders, performs nail trims and cleans ears as required.
  • Facilitates socialization of pets through approved supervised playtimes.
  • Discreetly handles arrangements for deceased pets as requested.
  • Assists with maintaining cleanliness of hospital, boarding areas, and grounds.
  • Performs other related tasks as required.



EDUCATION:          Full time:         High school diploma or equivalent

EXPERIENCE:        Experience in handling animals preferred

PHYSICAL REQUIREMENTS:    Very strenuous, heavy lifting (50lbs.); handling                                                                    large animals; on feet throughout entire day; bending; squatting, reaching, pulling.


HAZARDS:               -Animal bites

                                    -Exposure to animal bodily fluids

                                    -Exposure to hazardous sterilizing chemicals, insecticides, and                                            pharmaceutical/hazardous waste.