Customer Service Representative/Veterinary Assistant

Customer Service/Client Care Chicago, Illinois


Position at Eye Care for Animals Chicago

Join Eye Care for Animals Chicago as a full-time Customer Service Representative/Veterinary Assistant!    

This hybrid role offers the perfect blend of client interaction and animal care. Don't miss your chance to be a part of our compassionate team!           

Full-time-- shifts are generally Monday through Friday 8 am-5 pm.      


The ideal client service representative candidate:           

  • Possesses strong communication skills
  • Provides exceptional customer service
  • Is a team player
  • Minimum of 1-year veterinary front desk experience required 

The ideal veterinary assistant candidate:         

    •  Assist other members on the medical team with restraining, handling, and lifting of animals
    • Process and Submit Lab work, both in-house labs and Laboratory partners
    • Clean, wrap, and sterilize surgical instruments and surgical supplies (gowns, towels, etc.)
    • Facility maintenance of kennels, floors, trash, restrooms, laundry, etc.)
    • The ability to prepare and explain medications with clients.
    • Stock supplies in treatment area, exam rooms, surgical suite and pharmacy
    • Provide supportive care to hospitalized patients as directed by a veterinary technician or attending veterinarian (such as monitoring patient's vitals, any needed medication administration, providing clean kennels and litter pans, walking patients as needed)
    • Review medical records, estimates or discharge instructions with clients
    • Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar, terms and accurate information. 


Chicago Eye Care for Animals is a fast-paced and exciting veterinary ophthalmology practice. We have a large clientele that we constantly meet or exceed their expectations. 

At ECFA Chicago we pride ourselves in providing the best benefits package in the industry which includes: health, life, vision, dental, paid time off, 401k, HSA, and FSA as well as an impressive pet benefit package! We strive to provide long-term professional growth opportunities for all of our team members.

If you are passionate about pets and providing exemplary customer service, then come join us!