Practice Manager

Practice Management Plano, Texas


Position at Thrive Pet Healthcare

We are hiring for an experienced Practice Manager to work in our Thrive Pet Healthcare clinic. 

  • Plano/Legacy (3941 Legacy Dr Suite 200 Suite 200, Plano, TX 75023)

What we can offer you: 

  • 80 Hours PTO per year
  • Medical/Dental/Vision, including 401K employer match
  • Employer paid life insurance
  • Employer paid parental leave
  • Employer paid assistance programs to aid in mental wellbeing.
  • And so much more!

Who are we? 

We're a talented team of passionate people coming together to provide outstanding care to our community. Our clinics believe that all pets should have accessible care and we are expanding nationally to accommodate the needs of our clients and their pets. Our staff work in a positive culture and low drama atmosphere.  

Qualifications and Requirements   

  • Required: 3+ years of hospital management or Supervisory experience in Veterinary Medicine
  • Bachelor's degree in business and/or equivalent business experience 
  • CVPM encouraged to apply
  • Sound personal judgment in decision-making.
  • Capable of leading, managing, and coaching staff at all levels.
  • Demonstrated competence in all aspects of staff management, including hiring, coaching and disciplinary action.
  • Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
  • Demonstrates competence in budgeting and financial reporting, including reading and analyzing a P&L Statement.
  • Excellent interpersonal communication skills.
  • A commitment to outstanding client service.
  • Solid math and Excel/spreadsheet skills.
  • Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.

Position Overview: The Practice Manager (PM) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem solving to improve client service and employee engagement.  

Key to the PM’s role is the ability to create and maintain a positive culture and work environment, in alignment with the hospital’s plan. This person is creative yet able to develop and implement practical programs. The manager exercises sound judgment, time management, and the willingness and capability to make decisions.   

The PM oversees the business activities of the hospital. These duties include hiring and training hospital staff; working with leadership and finance to prepare and manage budgets; monitoring and analyzing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing the hospital software; and implementing safety and security procedures.  

Thrive Pet Healthcare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics.