Senior Cloud Network Engineer

IT & Security United States Lakewood, Colorado Moraine, Ohio Plano, Texas


Description

Tyler Technologies continues a steady pace to adopt cloud platforms across multiple business units.  We are actively seeking another Senior Cloud Network Engineer to join our hosting engineering team.   The primary duties for this position include network design, hardware installation, initial configuration, and support of the network in our cloud infrastructures as required to exceed the needs of the Tyler’s business units.  The Senior Network Engineer serves as a Tier 3 point of contact for supporting both cloud and datacenter network connectivity by designing, documenting, and training team members for custom government solutions.  This is a project-oriented position.  We expect candidates to be able to speak to the technicalities of their contributions on large/complex networking and cloud projects.  We want to know that you can help us seamlessly migrate our customers to a new, secure, fast, and highly available environment.  We want to know that you can automate tasks and alleviate the toil of voluminous individual environments to the cloud.   

Responsibilities

  

  • Determine design and assess budgeting needs for future hardware and equipment purchases as well as cloud-based deployments.
  • Monitor network performance and take steps to ensure efficiency and up-time requirements are met and sustaining strict client SLAs for application delivery / high availability.
  • Manage strong vendor relationships.
  • Maintain records necessary for audit compliance, including but not limited to PCI, SSAE, SOX, CJIS, & FedRAMP
  • Responsible for documentation and the education of team members and business partners
  • Promote best practices for implementation, maintenance, and security of all networks.
  • Act as Tier 3 support and primary point of contact for advanced troubleshooting, problem resolution of network connectivity and configuration issues

This position is subject to periodic maintenance to be performed outside of business hours. 

Qualifications

  • Bachelor’s degree in computer science, MIS or equivalent experience
  • IT certifications such as AWS CSA-P, CCNA/CCNP, and/or CISSP desired
  • Typically requires 3-5 years of practical experience support in Cloud Networking experience and 5-8 years of traditional networking including TCP/IP, routing, and application delivery.
  • Holistic understanding of network components and systems integration
  • Experience with network design and topography
  • Familiarity with cloud environments, design, limitations, and optimizations. AWS strongly preferred.
  • Solid understanding of cloud-based network orchestration and automation tools like Terraform or Ansible.
  • Prior experience with multiple cloud-based deployments of network infrastructure including automation of deployments.
  • Experience with cloud based cross account communication including AWS Direct Connect, Transit Gateway and VPC peering
  • Proficient AWS Cloud Networking expertise: BGP, DNS, VPC, Transit/NAT/Internet Gateways, Routing Tables, etc.
  • In-depth experience with network design/implementation/support across multiple platforms including evaluating hardware and software networking requirements.
  • Excellent customer service, organizational, interpersonal and communication skills
  • Ability to deliver clear and concise runbooks, network diagrams and other types of documentation.
  • Ability to prioritize and complete multiple tasks in a fast-paced, technical environment.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.