Quality Assurance Analyst
Description
The Quality Assurance analyst tests and quality assures programs, application modules and products of increasing complexity created by the development team using systematic quality assurance techniques. The analyst will develop automated test scripts, provide support for various modules to customers, peers and management with diagnostic troubleshooting assistance and strives to further organizational and company goals.
Responsibilities
- Test and validate program modules of increasing complexity to meet specifications and procedures standards.
- Conduct thorough and accurate testing of web-based applications (PHP/Mysql/Javascript).
- Document software defects in Jira and proactively communicate with software developers.
- Validate all written documentation for assignments for accuracy and completion.
- Validate software releases of basic complexity prior to distribution.
- Write automated test scripts (Selenium or similar).
- Create and maintain test plans and test cases of typically basic complexity for all testing assignments.
- Adhere to and assist in the development of standards and procedures.
- Assist with reviewing and editing test case scripts and writing queries.
- Assist with documenting and executing black box, exploratory/heuristic, end-to-end, and any other testing approaches necessary to ensure effective product test coverage.
- Assist in the identification of new procedures, methods and/or tools to improve the efficiency of the QA process.
- Assist in the design and requirements for new products.
- Provide analysis and consulting support for development and support employees.
- Participate in daily standups, sprint-planning and retrospectives.
- Occasional travel may occur.
- Perform other duties as assigned.
Qualifications
- Bachelor's degree or higher in Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement.
- Prior experience (3+ years) in software quality assurance required; Tyler software or related experience helpful.
- Solid analytical and problem solving skills involving sound decision making and effective resolutions.
- Solid understanding of QA testing methodologies and practices is required.
- Familiarity with basic coding and/or scripting is preferred.
- Agile software development familiarity is required.
- Keen attention to detail.
- Strong planning and organizational skills involving the ability to manage multiple work streams effectively.
- Strong time management skills with proven track record of delivering successful results.
- Strong interpersonal and communication skills involving the ability to communicate verbally and in writing technical and non-technical information.
- Firm knowledge and experience with relational databases including solid knowledge and understanding of MySQL and query writing
- Proficient with Microsoft Office.
- Ability to self-motivate and work independently as well as collaborate with a team.
- Ability to maintain a test environment effectively with regards to products, tools, data and related aspects.
- Ability to be effective in a fast paced environment.
- Prior experience testing PHP applications is an advantage.
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