Tyler Technologies Careers

Responsibilities

• Design, implement and execute test cases based on product functional specifications.
• Develop, implement and maintain test automation scripts using automation tools.
• Develop solid test automation framework.
• Analyze software issues to determine root causes and provide detailed reports to the QA Manager and Software Engineers.
• Conduct thorough and accurate software testing and provide approvals during development sprints, integration, release, regression and patch software development phases; document results.
• Perform comprehensive testing and validate that program modules meet specifications and standards; this involves interviewing multiple parties to design effective test solutions.
• Create and maintain test plans and test cases for all testing assignments typically of moderate complexity.
• Participate in agile scrum meetings to gain and apply knowledge of feature requirements, system operation, and ensure new feature stories have appropriate test criteria defined.
• Review and edit regression test case scripts.
• Document and execute black box, exploratory/heuristic, end-to-end, and any other testing approaches necessary to ensure effective product test coverage.
• Work with Product Analysts, Product Managers and other relevant parties to design and document test cases for new and existing product features within Tyler’s software application.
• Assist product development in the design of acceptance test criteria for new product feature stories.
• Validate written documentation for accuracy and completion.
• Leverage risk based analysis and to identify manual test cases for test automation.
• Execute automated test scripts and evaluate results; assist with automation script maintenance.
• Identify and document software defects in the issue-tracking system and proactively communicate with software developers and other relevant parties.
• Adhere to and assist senior team members and/or leadership in the development of standards and procedures.
• May assist in the training of other team members and new QA staff when new processes are introduced to help ensure consistency throughout the department.
• Occasional travel may occur.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree or higher in Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement.
• Two or more years of experience in software quality assurance/testing or related experience including but not limited to writing and executing on test cases, test scripts and plans successfully.
• Previous experience developing automated tests using coding languages (such as C#) required.
• Strong analytical and problem solving skills involving comprehensive research and fact finding along with effective root cause analysis, sound decision making and effective resolutions.
• Solid understanding of QA testing methodologies and practices.
• Solid knowledge and understanding of the full software development lifecycle and associated methodologies is required
• Keen attention to detail.
• Strong planning and organizational skills involving the ability to manage multiple work streams effectively.
• Strong time management skills with proven track record of delivering successful results.
• Strong interpersonal and communication skills involving communicating technical and non-technical information in writing and verbally.
• Solid knowledge and experience with relational databases including solid knowledge and understanding of SQL and queries.
• Proficient with Microsoft Office.
• Ability to work independently as well as collaborate in a team as well as across functional groups.
• Ability to be effective in a fast paced environment.
• Solid knowledge and understanding of Agile SCRUM development processes.
• Must be able to travel occasional if requested.

Complexity

• Work independently as well as in a team and make sound independent decisions.
• Demonstrate a comprehensive understanding of QA practices/testing methodologies and assigned software modules.
• Exhibit efficient management of time, tasks and priorities.
• Assist senior and/or lead QA team members and/or management in defining/refining QA standards and procedures.
• Demonstrate an excellent work ethic and focus on work, tasks, priorities and improving the QA process.
• Exhibit solid technical skills to address moderately complex testing scenarios involving web and database servers, mobile devices and/or other system components.
• Communicate technical and non-technical information clearly and effectively/professionally with peers, management, Development, Support and other departments within the company.
• Stay abreast of the latest trends in software development and quality assurance and identify recommended technical solutions to management, leads and/or other appropriate parties.
• Collaborate with stakeholders to help diagnose issues of basic and moderate complexity; partner with senior/lead staff to resolve complex issues.