QA Engineer, Tyler Jury
Description
At Tyler Technologies, we believe that jury duty should be painless for jurors and for anyone on the court staff who is a part of the process. That’s why we’ve built a jury management solution with capabilities that make the entire process as streamlined and efficient as possible, providing an easy experience for everyone involved.
You will work in a flexible, friendly, and collaborative product team consisting of product analysts, designers and developers. You’ll get to work on the industry’s top-selling Jury Management Solution, which spans across our suite of Jury products.
As our Quality Assurance Engineer, you will play a pivotal role in establishing and leading rigorous QA standards within the team, guaranteeing the functionality of our products aligns seamlessly with user and stakeholder expectations. This includes continuous iteration of a test plan, developing, and maintaining an exhaustive end-to-end automated test suite, and manual testing.
Our team works in a hybrid model, combining a blend of in-office and remote work. You will be required to come to our Downtown Vancouver office 3 days a week. If you’re an eager learner and a thoughtful, kind, supportive human, we’d love to have you on our team!
Responsibilities
- Fully learn all features of our products to complete a comprehensive test plan
- Create test cases and test plans in JIRA Zephyr to validate "conditions of satisfaction" provided by the Product Owner
- Ensure tests are kept up to date with the application's features
- Conduct test plans and test case review sessions with the team
- Write end-to-end tests in Microsoft Playwright using Javascript/SQL
- Regularly review test results and take any required action
- Review Pull Requests for functionality and ensure appropriate tests have been written
- Update application dependencies and perform regression testing
- Create, document and train other team members in QA best practices
- Ensure the team is creating unit, integration and end-to-end tests
- Work with DevOps/SysOps to integrate automated tests into the CI/CD pipeline
- Evaluate and use third-party tools to test for accessibility, security and performance
- Perform manual testing as needed
Qualifications
- You have a strong track record of software quality assurance/testing or related experience, including but not limited to writing automated end-to-end tests using JavaScript, HTML, and SQL with an automated test tool
- You thrive in a highly collaborative environment, in-office and remotely
- You enjoy taking existing QA processes to the next level in terms of quality, organization and standardization of procedures
- You find satisfaction in digging into ambiguous problems and working with coworkers to create clear solutions
- You embrace a "growth mindset"; you see challenges as opportunities for growth, embrace learning, and are resilient in the face of setbacks
Nice to Haves
- Diploma or Bachelor's degree in Computer Science or similar. Equivalent work experience may substitute for degree requirements.
- Experience with Agile Scrum development processes.
- Experience testing for WCAG/ADA-compliant software quality standards
- Experience integrating automated unit tests into AWS pipelines
- Experience with load testing and security testing
- Include a Cover Letter where you introduce yourself to us as a colleague and include examples of how you have successfully influenced a product’s quality standards
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