Project Manager with PMP

Client Management/Client Success Brentwood, Tennessee United States



  • Responsible for managing client projects lasting 2-12 months
  • Manage and assume accountability for all aspects of projects related to delivery of client software and services including:
    • Planning and tracking all project activity.
    • Guide the client through release planning in support of the overall project schedule.
    • Track project hours and submit project progress reports by due dates.
    • Monitor and review revenue recognition and bring concerns to management as needed.
    • Managing scope, time and cost to meet client commitments.
    • Acquiring and coordinating necessary resources to meet project needs.
    • Managing communication throughout the team and stakeholders.
    • Manage the quality of project team deliverables.
    • Report status and issues.
    • Identify report and manage risks; overcome project obstacles.
    • Act as a client liaison and representative communicating client feedback to appropriate Tyler representatives; act in a manner to resolve outstanding issues on behalf of client in a timely manager.


  • Bachelor’s degree in business, technical, criminal justice or equivalent experience.
  • PMP certification is required
  • Significant experience in external client-facing project engagements; 2+ years’ experience required
  • Solid and proven project management experience essential and required.
  • 2+ years’ experience implementing large scale software projects required.
  • Software life cycle knowledge.
  • Experience performing risk and issue management including strategies related to identifying risks, tracking, and mitigating risks.
  • Hands on experience using PM Tools to manage project execution (i.e. JIRA, Smartsheet, Salesforce, etc.)
  • Proficiency using computers and exposure to IT infrastructure components required.
  • Strong analytical ability, particularly in a technology environment.
  • Strong decision making and problem-solving skills.
  • Excellent planning, organizational skills and ability to follow-through until processes are completed.
  • Exceptional customer service, verbal and written communication skills required.
  • Proficient in Microsoft Word, Excel and Project required.