Tyler Technologies Careers

Description

Responsibilities

• Responsible for managing client projects lasting 2-12 months
• Manage and assume accountability for all aspects of projects related to delivery of client software and services including:
  • Planning and tracking all project activity.
  • Guide the client through release planning in support of the overall project schedule.
  • Track project hours and submit project progress reports by due dates.
  • Monitor and review revenue recognition and bring concerns to management as needed.
  • Managing scope, time and cost to meet client commitments.
  • Acquiring and coordinating necessary resources to meet project needs.
  • Managing communication throughout the team and stakeholders.
  • Manage the quality of project team deliverables.
  • Report status and issues.
  • Identify report and manage risks; overcome project obstacles.
  • Act as a client liaison and representative communicating client feedback to appropriate Tyler representatives; act in a manner to resolve outstanding issues on behalf of client in a timely manager.

Qualifications

• Bachelor’s degree in business, technical, criminal justice or equivalent experience.
• PMP certification is required
• Significant experience in external client-facing project engagements; 2+ years’ experience required
• Solid and proven project management experience essential and required.
• 2+ years’ experience implementing large scale software projects required.
• Software life cycle knowledge.
• Experience performing risk and issue management including strategies related to identifying risks, tracking, and mitigating risks.
• Hands on experience using PM Tools to manage project execution (i.e. JIRA, Smartsheet, Salesforce, etc.)
• Proficiency using computers and exposure to IT infrastructure components required.
• Strong analytical ability, particularly in a technology environment.
• Strong decision making and problem-solving skills.
• Excellent planning, organizational skills and ability to follow-through until processes are completed.
• Exceptional customer service, verbal and written communication skills required.
• Proficient in Microsoft Word, Excel and Project required.