Marketing Web Administrator

Marketing United States Yarmouth, Maine Lubbock, Texas Plano, Texas


Description

Tyler Technologies is currently seeking a Marketing Web Administrator. The Marketing Web Administrator is an integral member of the Marketing Technology team, which supports Tyler Technologies' strategic initiatives through technology management and enhancement.

This position is technical in nature with a variety of responsibilities including design implementation for marketing websites and module components, maintenance and development of website functionality, management of web security protocols, and end-user technical support.

The Marketing Web Administrator is also a key contributor to the content production and maintenance of all Tyler websites, participating in the day-to-day web workflow as well as new website initiatives.

Responsibilities

Extend Brand Awareness

  • Develop internal and external web presences to promote and reinforce Tyler's mission, vision, and values
  • Produce and maintain content for all Tyler websites, including but not limited to Tyler's public facing site, employee intranet, event or sales initiative microsites, and our logged-in client support experience
  • Participate in projects involving the migration of content and functionality of acquisition sites into corporate site
  • Ensure all websites and online presences strictly adhere to corporate standards

Technical Support & Infrastructure Administration

  • Test and implement new web extensions for use on Tyler's websites
  • Maintain web security protocols and user security roles within the site
  • Monitor site usage and help scale site capacity to meet demands.
  • Troubleshoot functionality and performance issues on websites, recommend course of action, and implement fixes when assigned
  • Use SQL to import and export data and content into Tyler's website

Lead Generation

  • Identify and distribute web leads to sales operations, support requests to support teams, and route general requests and questions to the appropriate individual, as needed

Innovations and Improvements

  • Provide recommendations related to improving site functionality
  • Continually evaluate internal processes, initiate improvements, and align with best practices

Qualifications

  • Associate degree, Bachelor's degree or certification in web technology, computer science, information systems or related field, or comparable work experience
  • One or more years' experience developing and maintaining websites
  • Understanding of internet and website design best practices, standards, protocol and security methods
  • Familiarity with wire framing and usability testing methods and best practices
  • Experience producing web content
  • Experience with content management platforms, DNN experience a plus
  • Proficiency in HTML and CSS
  • Familiarity with Adobe Photoshop, Illustrator, InDesign and related applications
  • Familiarity with scripting and database tools (e.g., MySQL, JavaScript, ASP, JQuery, etc.)
  • Ability to manage projects and complete multiple tasks within a strict timeframe
  • Proficiency in Microsoft Office
  • Familiarity with Google Analytics tools and reporting features and SEO methodologies
  • Interest in emerging web technologies and cross-platform experience
  • Must be self-motivated, have a high level of attention to detail, and have a creative, imaginative mind