Technical Project Manager
Description
Responsibilities:
- Develop and manage project plans, timelines, and milestones.
- Identify project deliverables and set deadlines.
- Monitor project progress and adjust plans as necessary to ensure successful completion.
- Coordinate with internal teams to secure necessary technical and team member resources for each phase of the project.
- Ensure proper time submission against projects for future forecasting efforts.
- Serve as the primary point of contact for clients throughout the migration process.
- Conduct planning sessions with the client’s key functional leaders to create documented management plans that specify the project plan and scope, as well as discussion of current issues.
- Assess existing client software usage and interfaces to assist in cloud migration strategy.
- Oversee smooth integration of client interfaces with cloud systems.
- Management of VPN requests from clients to internal networking teams.
- Coordination of the VPN installations as well as its testing with our clients and internal hosting teams.
- Identify potential risks to the project and proactively develop strategies to prevent project delays.
- Maintain project documentation, including project plans, activities scheduled, and prior client interactions.
- Present regular project status reports to stakeholders.
- Provide high-level technical guidance and direction to clients.
- Take ownership of difficult conversations with clients and internal teams, driving issues to successful resolution.
- Deliver exceptional service and support.
- Work on multiple projects without compromising quality.
Qualifications:
- An understanding of cloud technologies, project management, and software deployment projects.
- Excellent planning and organizational skills.
- Strong ability to see items through to completion.
- Excellent verbal and written communication skills.
- Strong decision-making and problem-solving skills.
- Strong conflict resolution skills.
- Ability to manage multiple projects simultaneously and meet project deadlines.
- Preferably, working towards or already having obtained a PMP certification.
- Preferably, a Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field.
- Preferably, proven experience as a Technical Project Manager or a related field, especially in cloud migration projects.
- Experience in the Public Safety domain and/or experience using Enterprise Public Safety software, or equivalent software solution is a plus.