Data Analyst - Path Forward Return to Work Program

Professional Services United States


Description

The Path Forward Return to Work program at Tyler Technologies is a 16- week paid returnship for experienced professionals returning to the workforce after taking time off for caregiving. The program is open to individuals who have at least 5 years of professional experience and have been out of the paid workforce for at least two years to focus on caring for a child or other dependent. If you meet these criteria, we welcome you to apply.

At Tyler Technologies we are excited to be part of the Path Forward program because we appreciate the skills you can offer, the perspective you provide, and the contributions you will make. This program offers you a chance to revamp your skills, update your resume with new experience, and make connections with others transitioning back to the workforce. It also offers support through Path Forward, a nonprofit organization on a mission to empower people who’ve been focused on caregiving transition back to the paid workforce.

Tyler Technologies helps governments use data more strategically and effectively in the design and delivery of their programs and missions. Our Socrata solutions support the world’s most ambitious data programs at every level of government. Our clients include the US Department of Transportation, the Department of Health and Human Services’ HealthData.gov; more than half of US States and most major cities and counties. 

As a Data Analyst you will be part of the client team identifying sustainable solutions and scalable paths to data maturity, execute reusable infrastructure, and deliver specific solutions for the world’s leading governments and NGOs. 

You validate and evaluate solution design requirements and build data-driven experiences, leveraging best practices to help our clients make better decisions, provide better services to their constituents, and provide a basis for stronger transformative growth.  

This is a technical role but also requires a diverse range of consultative and project management skills. You collaborate with an amazing group of talented people, including account managers, project managers, solution engineers, and technical partners and stakeholders to implement data ingress strategies that support client solutions.  

As a technical expert and client advocate, you help lead effective client software implementations in order to enable, deliver, and support data-enabling solutions for governments, driving strategic decisions and detailed data governance for product adoption.  

Responsibilities

  • Collaborate with Solution Engineers and Project Managers on client solutioning and scoping engagements to inform client statement of work (SOW) proposals
  • Validate proposed architected client solution and deliver risk assessments
  • Provide detailed level of effort estimates based on what is needed to implement a solution
  • Evaluate and validate client data samples during solutioning and scoping
  • Convert business requirements into a well-scoped project plan
  • Implement solutions, including creating ETL pipelines and developing data visualizations to help clients understand and solve their business problems
  • Understand client goals and work creatively to accomplish them with product- and process-driven solutions
  • Work to client design specifications (or without them, when necessary)
  • Emphasize long-term client success over temporary solutions, but recognize when it may be necessary to make trade-offs
  • Deliver quality documentation including technical governance plans, data playbooks, design documents, and test plans
  • Lead clients in a technical data consultative role by translating qualitative needs into robust technical solutions
  • Communicate technical needs to a non-technical audience by effectively understanding and analyzing technical and business risks, communicating those risks to the business owners, and enabling them to make informed decisions

Qualifications

  • Expertise in SaaS products with the ability to learn and leverage the Socrata cloud platform
  • Experience working with government clients
  • Ability to pass a federal background check required
  • Significant data analysis and visualization experience, including programmatic and/or statistical approaches
  • Experience with common business intelligence tools like Excel, PowerBI, or Tableau
  • Proficient in at least one of the following: Python, R, or SQL
  • Comfortable working with web APIs and common formats like JSON, CSV, and XML
  • Comfortable working with Git and GitHub
  • Experience writing clean and maintainable code for reproducible data analysis
  • Knowledge of best practices for metadata and data governance
  • Excellent writing and technical documentation skills

Preferred Qualifications:

  • Experience and certifications with technology such as AWS, Azure, or Esri is helpful
  • Experience coaching users of varying skill levels in data science is helpful

About Us

Tyler Technologies (NYSE: TYL) provides integrated software and technology services to the public sector. Tyler’s end-to-end solutions empower local, state, and federal government entities to operate more efficiently and connect more transparently with their constituents and with each other. By connecting data and processes across disparate systems, Tyler’s solutions are transforming how clients gain actionable insights that solve problems in their communities. Tyler has more than 26,000 successful installations across more than 10,000 sites, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. A financially strong company, Tyler has achieved double-digit revenue growth every quarter since 2012. It was also named to Forbes’ “Best Midsize Employers” list in 2019 and recognized twice on its “Most Innovative Growth Companies” list. More information about Tyler Technologies, headquartered in Plano, Texas, can be found at tylertech.com. To learn more about our Socrata solutions, visit https://www.tylertech.com/solutions/transformative-technology/data-insights.

Additionally, we aspire to be remarkable: in the culture we create, the products we build, and the services we deliver. We believe a diverse team that embodies different backgrounds and experiences is necessary for us to be the best we can be. Within the company, we pursue a culture of inclusivity by identifying and removing aspects of our culture that stop people from being able to do the best work of their lives in physical and emotional safety, while being their authentic selves. We seek diversity, equity, and inclusion across our organization and in our daily work as individuals.

We are committed to making continual progress in everything that we do.