Operations Management Arcadia, Wisconsin


Position at Pilgrim's



Pilgrim’s Arcadia Location

While Pilgrim’s is a global company, we offer a hometown feel within our complex located in Arcadia, WI. Pilgrim’s works with 150 local growers. We employ approximately 500 team members at our complex. We give you the tools you need to discover your perfect career match, and the freedom and support to take your career to the next level. It is our goal to be your employer of choice and provide you with the opportunity for a better future!  At Pilgrim’s, Safety Is a Condition, which means the safety of our team members comes first - always. 

Pilgrim’s wants YOU to join our Leadership Team as a Broiler Service Technician!  Join our Flock!   This position starts at $55K – 62K, based on education and experience. Benefits include:

  • 10 Days of Vacation upon hire
  • Benefits at 60 days of employment, 401K contributions on day 1 of employment
  • 70% off quality Pilgrim’s poultry products
  • Training provided with a trainer/mentor.
  • Advancement opportunities
  • Better Futures Program –2 Year Community College tuition paid for you or your dependents! 
  • Opportunity to grow your career through our Supervisor Development Program or Management Trainee Program




The Field Service Representative is responsible for working with contract broiler growers to obtain maximum quality and optimal production costs.  Responsible for maintaining a working relationship with broiler growers to insure production of high-quality broilers to the processing plant.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Directs contract growers in poultry husbandry according to Pilgrim’s procedures and Broiler Grower Agreement, maintaining a good working relationship and optimal performance to meet or exceed goals. Enforces Bio-Security Requirements with contract growers.   Manages grower complaints and issues in a diplomatic manner.
  • Responsible for locating, diagnosing, and responding to production, performance, and bird health problems along with weekly or more frequent visits to buildings.  Collects relevant production data.  Holds periodic visits to the processing plant.
  • Effectively communicates with accounting, scheduling, hatchery, feed mill, live haul, processing plant and breeder personnel to attain high quality broiler production.  Maintains effective communication between contract growers and Pilgrim’s to promote the best interest of the company.
  • Responsible for reviewing grower production cost and bird performance on a flock-to-flock basis.

EXPECTATIONS – all Team Members

  • Observes all company personnel, quality, safety, and food safety policies.
  • Maintains a positive work atmosphere by acting and communicating in a manner so that you work effectively and cooperatively with customers, clients, coworkers, and leadership teams.
  • Participates in process improvement and problem solving utilizing continuous improvement and rational thinking methodologies.
  • Recognizes and acts on incidents and safety risks.  Consistently practices and enforces safe work habits and drives those habits throughout the organization.
  • Follow all company animal welfare guidelines.
  • Other duties as directed.


  • Bachelor’s Degree required in Agriculture, Animal Science or Business
  • 2 years relevant/ equivalent experience.
  • Must have valid Class C driver’s license and safe driving record.
  • Ability to work in dusty working conditions.
  • Excellent communication and negotiation skills.
  • Excellent organization and time management skills.
  • Excellent analytical and problem-solving skills.
  • Good computer skills including experience in Microsoft Word and Excel.