IT TECHNICIAN

Information Technology Lenoir, North Carolina


Description

Position at JBS USA

POSITION RESPONSIBILITIES:
Manage, support and maintain:
 
  • All computer/network components including servers, network equipment, wireless access points, cabling, printers and work stations
  • Vendor Access Requests
  • All system documentation control, print and maintain records (Access Database)
  • Manage and secure software licenses
  • Security camera systems
  • Door readers and controller systems
  • Phone systems
  • Kronos clock systems
  • All “Production Floor / Plant Floor Systems”
  • Work with end users proposing new hardware and software solutions
  • Test all hardware and software modifications before they are introduced into production
  • Provide hardware and software diagnostics for network, hardware, and software issues
  • Work with Department Managers on projects as required
  • Assist the Automation Electronic and Instrumentation Team on related tasks as required
  • Communicate Plant Systems Outages and Notices
 
SKILLS/EXPERIENCE:
  • Three years related experience
  • Must have functional, working, and troubleshooting knowledge of:
    • Citrix desktop / client
    • Server, Windows 8, Office 2010 & 2013.
    • Cisco Network Switch cabling, connectivity, configurations and troubleshooting
  • Phone systems experience desirable 
  • MCSE Certification is a plus, but not required
  • A+ Certification is a plus, but not required
  • Must have excellent communication skills both written and verbal
  • Must have strong customer support abilities
  • Must be willing to work in a plant / industrial environment
  • Must be willing to travel as required to support additional plants
 
EDUCATIONAL REQUIREMENT:
  • High School Diploma/GED; Associates degree or two years of college coursework within specific subject related to position functions preferred
EOE/Vets/Disabled