Job Title:

Quality Assurance Supervisor

Department:

Quality Assurance

Reports to: 

Quality Assurance Manager

Classification:

6

JOB SUMMARY:

Plans and directs activities concerned with development, application, and maintenance of quality standards for plant processes, materials, and products. Analyzes process reports and troubleshoots problems to correct quality issues.

ESSENTIAL JOB DUTIES:

1. Conducts assurance control testing on products and raw materials on the plant floor.
   1. Utilizes and/or adapts inspection equipment to meet quality control standards, make suggestions about procedures, standards and equipment to facilitate work and maintain product quality.
   2. Investigate and determine cause of faulty work and consult and advise production supervisors as to corrective measures.
   3. Ensures that sell-by and production dates are correct on product runs.
   4. Analyze facts or circumstances surrounding individual problems to determine what action should be taken within the limits of standard practices.
   5. Directs workers engaged in measuring and testing product and tabulating data concerning materials, product, or process quality and reliability.
   6. Confers with other supervisors to coordinate activities of individual departments.
2. Directs and supervises a group of employees involved in inspection and quality assurance procedures about purchased material, in-process material and finished products to assure that quality assurance standards are achieved.
   1. Plans and assigns work of team.
   2. Maintains discipline, morale, and harmonious relations among team members.
   3. Investigates and adjusts personnel problems within area of responsibility. Effectively recommends as to hiring, promotions, wage adjustments, and terminations.
3. Maintains time and production records.
   1. Compiles and maintains inspection records and quality control reports.
4. Initiates or suggests plans to motivate workers to achieve work goals.
   1. Interfaces with other departments to develop and implement training programs as required.
5. May assume other duties as assigned.

QUALIFICATIONS:

• High School Diploma or equivalent certification
• Minimum of one year of supervisory experience
• Minimum of three to five years of experience in quality control in a manufacturing environment
• Experience in food manufacturing quality control preferred
• Ability to speak, read, and write English
• Good verbal and written communication skills
• Bilingual (Spanish) preferred
• Good math skills
• Must be well-organized with good attention to detail
• Display strong work ethic and positive attitude
• Adaptable and dependable with ability to follow direction and work cooperation with others
• Must maintain a helpful and professional attitude and appearance
• Ability to apply common sense understanding to carry out detailed, but uninvolved, instructions and to deal with problems involving a few different variables.

PHYSICAL REQUIREMENTS

ACTIVITIES:

Manufacturing work on the plant floor, standing or sitting for long hours, bending, stooping, and lifting

HEARING:

Must be able to hear average or normal conversations and receive ordinary information, sometimes with loud background noise.

REPETITIVE MOTION:

Must be able to frequently and regularly use wrists, hands, and or fingers.

VISUAL ABILITIES:

Average, ordinary visual acuity necessary to prepare or inspect documents, products, or operate machinery.

PHYSICAL STRENGTH:

Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 100 pounds throughout the day.

WORKING CONDITIONS:

Must be able to work for long hours in a no-kill food processing environment, where it is wet, damp, and cold.  Temperatures are frequently below freezing, and employees are expected to remain in these conditions for most of their work days