Sales Order Processing/Billing - Temporary Assignment

Finance Remote - Mexico Guadalajara, Jalisco


Position at VIPRE Security Group

VIPRE Security Group is a global organization that protects millions of consumers and businesses including some very well-known brands. Backed by cutting-edge machine learning, one of the world’s largest threat intelligence clouds and real-time behavior monitoring, the VIPRE Security Group delivers unmatched protection against today’s most aggressive threats.  
Mission and vision: In an ever changing digital world, consumers and businesses become more connected every day. Protecting what’s most important to us from our families to our business is one of our biggest priorities. VIPRE is the modern security solution that protects people and productivity. 
The individual for this temporary role will be responsible for collections, posting receipts, clearing unapplied cash, and other billing-related items for customers. 
Job Duties:   
• Process and post payments to customer accounts including cash, checks, wires, bank transfers, and credit card transactions. 
• Respond to customer billing questions, customer disputes and escalate to supervisor or manager as needed. 
• Assist in the mailing of the invoices to customers and processing all administrative materials as required 
• Quality assurance of monthly invoices generated from various billing platforms 
• Maintain Accounts Receivable policies, procedures, and controls 
• Assist in Collection of Accounts Receivable  
• Monitor and manage unapplied cash on a monthly basis 
Job or Project Requirements and Experience:   
• Experience in posting and applying cash receipts and credit cards 
• Experience with Oracle Financials software is a plus. 
• Excellent customer service and problem-solving skills 
• Must have strong analytical and be able to multi-task 
• Strong organizational, verbal, and written communication skills, attention to detail, and a strong consistent performer desire to learn. Willingness to go to the “extra mile” to get the job done right 
• Ability to work through issues with customers, employees, and colleagues in a calm, proficient, and effective manner 
• Ability to work in a fast-paced environment at a company growing in revenue 
Please note this role is a Temporary Assignment