Accounts Receivable / Cash Application (SO2)

Finance And Back Office Pasig City, National Capital Region


Description

This is an Accounts Receivable/Cash Application position handling data entry for client payments.  This position supports other department functions and requires the person to have a basic understanding of these functions, how this position affects the department workflow, and be able to communicate effectively when others may be affected.

Essential Functions:

  • Primary responsibility is to accurately and timely post all cash receipts to client accounts.
  • Responsible for reconciling daily cash receipts to bank ledger. Assists in resolving all payment discrepancies and unapplied payments.
  • Be proactive in communicating with clients when there are payment discrepancies.
  • Reporting account status to management.
  • Research and adjust payments as needed if issues arise.
  • Assisting collections department with research and facilitate client refunds when necessary.
  • Contacting clients as needed when unidentified payments come through.
  • Maintain accurate, clear, concise, and complete account notes and other relevant information.
  • Ability to work with all other departments to answer questions and resolve issues on a timely basis with both internal and external clients while ensuring exceptional customer service.
  • Assist with month end closing tasks.
  • Perform special projects and other duties as assigned.

Requirements:

  • Experience with Microsoft Office applications, including strong Excel skills.
  • Excellent written and verbal communications skills.
  • Excellent customer service skills.
  • Excellent attendance.
  • Good critical thinking skills, logical and curious.
  • Detail oriented and organized.
  • Strong email skills. Able to communicate effectively with internal and external contacts.
  • Good work attitude, adaptable, with multi-tasking abilities.
  • Independent/self-motivated and ability to work in a team environment.
  • Willingness to work outside scheduled work hours as needed.