Satellite Office Careers

Description

Purpose of the Position

The purpose of this role will play a critical role in ensuring that Danny Met Sally meets NDIS compliance requirements and standards. This includes monitoring and evaluating compliance with regulations, identifying risks, and escalating strategies to mitigate non-compliance. The role involves working closely with various internal stakeholders to maintain a high standard of service delivery within the NDIS framework.

KEY AREA 

Creating an environment of hope, dignity, health, happiness, comfort, and opportunity.

• Act in a manner to ensure that interactions with all stakeholders (internal and external) are positive, productive, professional and in keeping with the Danny Met Sally values
• Maintain privacy and confidentiality of employees, clients and participants
• Uphold and deliver the Danny Met Sally purpose and philosophy to all prospective support workers

Cultures, Values & Team Membership

• Act as a Danny Met Sally ambassador, and aim to enhance the company’s reputation both internally and externally
• Provide open, honest, and respectful feedback to the CEO, Board and senior leaders
• Be a supportive and reliable team member
• Effectively and appropriately manage conflict
• Demonstrate a high level of interpersonal and communication skills
• Demonstrate motivation and enthusiasm for your work and leaders
• Integrity: Honest, Trustworthy and Respectful with devotion to our clients and the people around us.
• Empathy: Understand every person’s specific situation and environment, sharing the feelings of that person as if we were that person.
• Creative: Being able to provide solutions “Think outside the square”.
• Inspire: Look for every opportunity to inspire and live the purpose.
• Bold: Advocate for people’s rights. Be confident, courageous, and accountable.
• Mindfulness: Be attentive to the needs of your clients, they may not always have the voice to express these needs to you.

Daily Tasks

• Ensure all compliance requirements are strictly adhered to when onboarding new candidates
• Assist in the turnaround time and administration for onboarding including obtaining compliance documents, completing all required checks VEVO,
• NDIS Screening, Police Check etc
• Conduct internal monthly audits and assessments to identify compliance risks
• Report on compliance with recommendation strategies
• Investigate departmental compliance issues and develop corrective action plans
• Ensure adherence to industry regulations, laws, and standards
• Ensure quality control processes and safety protocols to ensure compliance with industry standards and regulations - driving corrective action where needed.
• Ability to identify and address potential compliance issues before they escalate.
• Assist in the management and maintenance of the SharePoint environment, including site collections, sub-sites, lists, libraries, and content.
• Fulfil other administrative duties as required by management and other 
• departments as requested or required.