Senior Project Manager - School Transportation

Professional Services Latham, New York United States


Description

With expertise in traditional project management, Agile and Waterfall SDLC, the Senior Project Manager (PM) will plan and manage complex software and non-software projects using a balance of agility and predictability in a fast-paced technological environment.  This includes establishing project goals and objectives, identifying and scheduling resources, developing project plans, coordinating requirements gathering, and executing the project within scope, schedule and budget constraints.   The Senior PM actively manages technology governance processes including, change management, resource management and participates in roadmap/portfolio level planning.   
 
The ideal candidate will have a varied background including experience in multiple related disciplines (i.e., product management, business analysis, development, etc.) and will be highly motivated with a passion for technology, customers, and problem solving. If you are self-driven, enjoy working in a team environment, and have an entrepreneurial spirit, Tyler Technologies may be a fit for you.
 
Responsibilities:
  • Responsible for writing project proposals, defining project scope, establishing and documenting system requirements, system testing, and other related project management duties.
  • Develop trusted relationships with our state government partners, at all levels of the project team from front-line customer service staff to department directors 
  • Liaise with internal and external stakeholders as necessary to ensure desired project progression.
  • Initiate, direct and lead project meetings, prepare reports, maintain schedules and cost plans, manage and control for risks, and all other aspects of the project from inception through delivery.
  • Assist the Director of Operations with special projects related to the overall PMO team and portal operations.
  • Change Management: Coordination and facilitation of change management,, assessment, planning, risk management, execution and testing. Develops and maintains project documentation from initial request, through approval and delivery.
  • Project Planning and Management: Define project scope and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects.
  • Communication.  Communicates regular status updates to key internal /external customers and stakeholders throughout the life cycle of the project, verbal and written.
  • Project Leadership – Holds teams/individuals accountable for their commitments, removing roadblocks to their work leveraging organizational resources.
  • Team building – promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team.
  • Process Management and Improvement – Champion ongoing process improvement initiatives to implement best practices for Agile Project Management and Change Management.
 
Qualification:
  • Undergraduate degree in engineering, information systems, business, computer science or equivalent work experience in project management
  • Minimum of Five years’ experience in project management, with a preference for experience in implementing web-based applications
  • Desire and ability to work in fast-paced, highly flexible and entrepreneurial environment
  • Ability to understand and evaluate a variety of technologies and platforms
  • Solid understanding of software development life cycle methodologies such as Agile for implementing web-based applications
  • Ability to analyze business processes and develop a practical, usable and useful system to support them
  • Track record of delivering high quality projects on time and on budget to satisfied customers
  • Excellent communication skills including strong written and verbal abilities
  • Ability to multi-task in a fast-paced environment to ensure timely follow-up and follow-through
  • Understanding of Web Content Management Systems a plus along with any state government experience
  • Working knowledge of JiRA/Confluence a plus