Documentation Specialist
Description
About Us:
ARRISE is a leading game developer, providing player-favorites to the most successful global brands in the iGaming industry. We deliver end-to-end digital solutions, operating from our headquarters in Gibraltar and maintaining a global presence with offices in Malta, Latvia, Romania, India, Canada, Serbia, UAE, and Bulgaria.
Our team of over 5,000 talented individuals brings decades of diverse experience, forming a cross-functional powerhouse dedicated to excellence and innovation.
This role is with the ARRISE group.
Position: Documentation Specialist
ARRISE is seeking a skilled and motivated Documentation Specialist to join our dynamic and challenging projects. We are looking for a passionate, innovative, and results-oriented professional with a deep commitment to success.
Required Competencies:
Professional Skills:
- Experience: 2+ years in technical writing.
- Customer Support: Experience in providing customer support.
- Language Proficiency: High proficiency in English, both written and verbal.
- Technical Tools: Knowledge of MS Word, Excel, XML, and Jira.
- Document Creation: Experience in creating and maintaining technical documents.
- Microsoft Word: Expert-level proficiency.
- Compliance Documentation: Understanding of compliance and validation documentation requirements.
General Skills:
- English Proficiency: Advanced reading and writing skills.
- Learning Ability: Quick to understand and learn new concepts.
- Multitasking: Ability to manage several tasks simultaneously.
Responsibilities:
- Document Creation: Plan, create, and modify technical documents including user specifications, internal SOPs, manuals, and maintain the FAQ knowledge base.
- Information Analysis: Analyze information required for developing or updating policy, procedure, and form documentation, and reports.
- Content Review: Review and copyedit content developed by other team members.
- Subject-Matter Expertise: Meet with subject-matter experts to ensure specialized topics are accurately addressed.
- Consultation: Work with software and technology experts to review, modify, and revise complex documentation.
- Needs Assessment: Evaluate employee needs and knowledge relevant to technical documentation.
- Collaboration: Work with managers and functional team members to simplify instructions and processes.
- User Experience: Integrate user-friendly content through illustrations, graphs, and infographics.
- Documentation Storage: Maintain documentation storage structure as per set standards.
Company Offers:
- Employment: Long-term employment.
- Schedule: Flexible timetable.
- Working Conditions: Comfortable working environment.
- Benefits: Paid vacation and sick leaves.
- Additional Perks: English lessons, gym access.
- Compensation: Competitive salary.
If you are ready to be part of an innovative team where your skills will make a significant impact, apply today to join ARRISE!
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