Jira Administrator
Description
About Us:
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.
Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.
To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.
Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!
Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.
To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.
Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!
About the Role:
The Jira Administrator will manage and configure Jira and Confluence to support streamlined workflows, team collaboration, and project tracking. The role will involve working closely with the Process Master and Team Leads to translate process requirements into technical solutions, with a focus on continuous improvement to meet evolving organizational needs.
What You Will Be Doing:
- Configure and maintain Jira, including workflows, boards, dashboards, schemes, custom fields, and permissions;
- Administer Confluence spaces, structuring for effective documentation and knowledge sharing;
- Collaborate with stakeholders, including the Process Master, team leads, and project managers, to translate process requirements into Jira configurations and solutions;
- Implement and optimize workflows, automation rules, and integrations to enhance team productivity and streamline processes;
- Provide training and support for Jira and Confluence users, including creating documentation and conducting workshops;
- Develop and manage custom reports, dashboards, and analytics to track project progress and generate actionable insights;
- Create visualizations to improve transparency across projects and processes;
- Monitor system performance, proactively implement improvements and troubleshoot and resolve system issues promptly.
What We Need From You:
- Proven experience in Jira and Confluence administration, including configuring workflows, managing permissions, and creating spaces;
- Strong understanding of Jira automation, custom fields, filters, and reporting tools;
- Technical proficiency with scripting languages and Jira plugins;
- Excellent problem-solving, communication, and collaboration skills;
- Understanding of Agile methodologies and project management principles would be preferred.
What We Give You in Return:
- Salary range from 3,750 EUR gross to 4,166 EUR gross.
- Detailed company training on the highest standards.
- A chance to work in a friendly and supportive culture.
- Tremendous growth opportunities in a large, fast-moving international company.
- Health insurance.