Field System Administrator

Tech Sofia, Bulgaria


About Us
ARRISE powers Pragmatic Play, a leading supplier of player-favourite content to the iGaming industry.
We are a software development and services company delivering end-to-end digital solutions.
Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions.
Together, we form a cross-functional powerhouse that is driven to deliver.
This role is with the ARRISE group powering Pragmatic Play.
Position Overview
To support our continuous growth worldwide, we need motivated and responsible Field System Administrator to join our team.
  • Engage on cases quickly and effectively working as part of a close-knit 24/7 team.
  • Monitoring streaming equipment through graphics and logs.
  • Ensuring all encoders and DM’s are technically functional at all tables.
  • Diagnosing, troubleshooting, and resolving hardware, software, or other network and system problems, and replacing defective components when necessary.
  • Keeping in touch with the ISP supplier in case of internet connection dysfunctions.
  • Keeping up-to-date evidence of workstations: users, configurations, rights allocated on folders.
  • Responding promptly to incidents and ensuring there are no violations regarding SLA.
  • Performing data backups and disaster recovery operations.
What Makes You a Strong Candidate
  • Minimum 3 years relevant experience.
  • Intellectual curiosity and ability to work in a newly formed team.
  • Fluent in English and Bulgarian language.
  • Strong communication and interpersonal skills.
  • Great attention to detail.
  • Result-oriented, well-organized with a proactive mindset.
Hands-On Experience
Hands-on experience with one or more of the following technologies:
  • Linux (Ubuntu) work level.
  • Windows Domain Infrastructure – AD, Hybrid AD, Policy Management, DNS, DHCP.
  • Virtualization (VMware).
  • Basic with PowerShell and/or BASH.
  • LAN / WAN Networking – switching, routing, VPNs, Vlan, WiFi (Cisco, Ubiquiti).
  • Server Hardware and Storages.
What We Offer
  • We offer an advantageous starting net salary.
  • A detailed company training on highest standards.
  • A chance to work in a friendly and supportive culture.
  • Tremendous growth opportunities in a large fast-moving international company.
  • Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses and more).
  • Public transportation cards.
  • MultiSport card, covered by the Employer.
  • Working place situated a few steps from a subway line.
If we have already piqued your interest, do not hesitate to apply for this opportunity.
We are excited to find YOU!
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