AMER Sales Operations Manager
Description
This role is an individual contributor
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
Role Summary
Are you passionate, highly analytical, data driven and detailed oriented? If this sounds like you we want you! Splunk is seeking a highly strategic, analytical, process and diligent . This role will have a day to day focus on the Enterprise Segment, supporting strategy, go to market planning, forecasting, critical metrics and communications, tactical analysis and standardized reporting. Attention to detail paired with mindfulness of the big picture is crucial for success.
Work cross-functionally with several organizations at Splunk (including Sales leadership, Finance, HR, Legal, Partner operations, IT, and Marketing), with the primary objective of enabling sales leadership to make effective, data driven, and strategic operating decisions. Assist in the sales planning and execution process from start to finish – from establishing territories, sizing capacity, setting quotas, making adjustments during implementation, and reporting performance results throughout the year. In addition, work directly with Sales leaders and members of Splunk’s Sales Ops team and act as the Subject Matter Expert for all processes, data, and reporting related to field operations.
Meet the Go To Market Operations Team
The Go To Market Operations (GTMO) team builds strategies, drives transformation and implements policies, processes and technologies that streamline operations and delight customers. Learn more about the team, meet our leaders, and hear from our Splunk GTMO leaders at splunk.com/careers/gtm-operations.
What you'll get to do
Highly data driven, intellectually curious, a fast learner, and able to move quickly while keeping focused on high impact projects. Standout colleague with a hands-on approach to resolving issues and meeting goals, embrace making strategic decisions and advising high level management within the organization. You have the ability to implement tactical objectives, while understanding how to align with overall strategy and goals.
Strategy:
- Drive the development and execution of GTM strategy
- Collaborate with sales leaders to provide insights and recommendations that help them drive their business forward
- Inspire change management in the organization
- Design the plan for the next financial year in terms of quotas, account assignments, financial plan attainment, etc.
Operations:
- Develop operational cadence for the sales division and ensure consistent execution
- Build reporting dashboards and drive analysis to increase the performance access to the business owners
- Analyze the health of the business and interpret key performance metrics
- Derive recommendations and craft action plans to address weaknesses and areas of opportunity
- Present recommendations to senior management for strategic decision making, operational change and investment
- Implement key recommendations in collaboration with other functions and /or stakeholders
- Support the day-to-day business needs of the sales organization – implement cadence around forecasting and pipeline analysis, account management, etc.
Qualifications
- 5+ years demonstrated ability in a functional field sales operations role supporting large sales organizations
- Ability to gather and use data to advise decision-making and persuade others. You know how to work effectively in an unstructured environment requiring new perspectives and creative approaches
- Possess business insight, strong analytical, troubleshooting, problem-solving, and project management skills
- Strong interpersonal skills with demonstrated ability to present complex content to the business
- Consistent track record of partnering successfully with sales teams to achieve business outcomes
- Ability to balance multiple concurrent projects and drive initiatives in a cross-functional environment
- Ability to be highly productive with minimal oversight from senior management
- Take ownership for actions and you are accountable for the outcomes
- Willing to tackle the tough projects and challenges to support growth
- Experience with Enterprise applications: Salesforce.com, Tableau, Clari, Anaplan
- Experience with driving and leading change across organizations
- Bachelor’s Degree or equivalent experience in a business or technical field (e.g. Operations, Business, Engineering, Information Technology, etc.).
Splunk is an Equal Opportunity Employer
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note:
Base Pay Range
SF Bay Area, Seattle Metro, and New York City Metro Area
Base Pay Range: $132,000.00 - 181,500.00 per year
California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts
Base Pay Range: $118,800.00 - 163,350.00 per year
All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.
Base Pay Range: $105,600.00 - 145,200.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our next-level benefits at https://splunkbenefits.com.
Thank you for your interest in Splunk!