Information Architects Intern (Boulder, Colorado - Summer 2025)
Description
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
Role Summary
Are you motivated, technical, have a passion for words, and are detail-oriented? Do you want to work with one of the most forward-thinking information teams in the software industry? Spend the summer at Splunk!
Splunk is looking for a highly motivated and technically curious college student to join our team. You’ll play a pivotal role in ensuring our documentation is discoverable, usable, and seamlessly connected across all product information. Our goal is to support your growth and development while empowering you for a successful start to your career.
Every intern also has the opportunity to experience Splunk's dynamic software engineering environment. Working to support internal and external customer information needs, you will collaborate with cross-functional teams, receive mentorship, and gain insight into our product development process.
Please include a cover letter that helps us understand what makes you excited about Information Experience and what you're motivated to accomplish!
Meet the Products and Technology Team
Want to build security and observability products people love AND work with people as smart (and humble) as you are? Our products and technology team delivers digital resilience at enterprise scale with a self-service Splunk portfolio that offers unified security analytics, full stack observability and real-time visibility of streaming data. Learn more about the team, meet our leaders, and hear from Splunk technologists and engineers at splunk.com/careers/products-and-technology.
What you'll get to do
As an Information Architect Intern, you will:
- Collaborate with cross-functional teams to assist in building and maintaining a comprehensive knowledge graph to serve as a centralized source of product information.
- Apply and manage metadata to enhance the discoverability and usability of content.
- Facilitate connections between content sites to ensure seamless access to product information.
- Assist in defining and optimizing Information Architecture best practices for developing content within the tooling infrastructure and XML-based markup environments.
Must-have Qualifications
- Actively pursuing a Bachelor’s or Master’s in Information Architecture, Technical Writing, Communications, Journalism, Computer Science, Human-Computer Interaction or a related technical field, and a strong record of academic achievement.
- At least one semester/quarter remaining to complete after the internship.
- Available to work 40 hours a week for 12 weeks
Nice-to-have Qualifications
We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.
- Coursework or interest in metadata management.
- Familiarity developing and applying metadata.
- Knowledge of semantic metadata and search.
- Strong written and verbal communication skills.
- Passion for user-centered design.
- Strong analytical skills to interpret data and provide actionable recommendations.
- Positive work ethic and the ability to work both independently and as part of a group.
- An investigative mindset that likes to explore independently and also interact with peers and experts in order to learn new things.
Splunk is an Equal Opportunity Employer
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note:
Base Pay is based on a candidate completing 3 years of university or the academic equivalent
Base Pay
SF Bay Area, Seattle Metro and New York City Metro Area
Base Pay: $45 per hour
California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts
Base Pay: $41 per hour
All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.
Base Pay: $36 per hour
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills, year in school and experience of the candidate. In addition to base pay, this role may be eligible for benefits.
Thank you for your interest in Splunk!