Professional Service Consultant - Observability (DevOps)
Description
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
Professional Services Consultant - Observability
Join us as we pursue our ground-breaking new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success.
Observability Consultant Role
Are you passionate about groundbreaking technology and helping your customers and peers succeed? Would you like the opportunity to work at a fast-growing company that is changing the way that information is used to support business decisions all over the world? If this sounds like you to these questions, then we have a home for you at Splunk!
You will become part of a world-class Professional Services team that provides technical and thought leadership through focused solutions to the PS organization globally. In this role you will work tightly with Splunk’s Observability (IT Ops/DevOps) portfolio of products. You will work directly with customers while acting as the subject matter expert and Trusted Advisor across Splunk’s Observability Suite of solutions. Finally, you will have the opportunity to work directly with our Product Management, Engineering, Customer Success, and Marketing teams to share your knowledge and experiences to ultimately improve our business and our customers’ success.
Responsibilities
- Work directly with the top minds in the IT Ops space, and partner with development and product management team members to redefine how customers manage, monitor and analyze their infrastructure, their applications, and their business services.
- Collaborate with individuals across the company from Product Management, Product Marketing, Professional Services, Sales, Sales Engineering, Technical Enablement, Education, Customer Success Management, and Support.
- Be comfortable working with customers to help them define their future architectural roadmap as a trusted advisor.
- Lead all aspects of the adoption, optimization and integration of Splunk’s IT Ops & Observability solutions into the customers’ business architecture.
- Be successful working with all levels of an organization from the C-suite down to individual developers and SRE’s.
- Collaborate across the entire Splunk organization to bring access to product and technical teams, to get the right solution delivered and drive feature innovation from customer input.
- Enable customers to solve the next wave of questions on their own
- Good corporate citizen – two-way flow of relevant and timely information; work as a team for the most efficient use and deployment of resources
- Embrace continuous learning, maintain up-to-date Splunk product certifications, functional knowledge, and industry best practices
Requirements Certifications and Accreditations:
- 5+ years of current experience in technical consulting or sales engineering
- Splunk Certified Core Consultant preferred
- Splunk Accredited Splunk Cloud Fundamentals Consultant preferred
- Splunk Cloud experience and worked with either on-premise or cloud customers in excess of 1TB ingest and/or 20,000 hosts
- Knowledge of Splunk administration and SPL
- Strong open systems application and infrastructure knowledge
- Clear understanding of network and system management solutions
- Ability to quickly explore, examine and understand sophisticated problems and how it relates to the customer’s business
- Experience with both the Unix and Windows operating systems; comfortable on the command line interface
- Solid grasp or recent experience with scripting languages (bash), application development (java, python, .NET), databases and analytical tools
- Experience with automation/orchestration tools, at least two of the following: Ansible, Puppet, Chef, Terraform
- Experience with cloud providers: AWS, Azure and GCP
- Ability to stop, collaborate and listen with technical and non-technical consumers from application developers to executive level partners
- Self-motivated and self-educating, always interested in keeping up with technology and improving oneself
- Willingness to travel up to 50% globally
Splunk is an Equal Opportunity Employer
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note:
Base Pay Range
SF Bay Area, Seattle Metro, and New York City Metro Area
Base Pay Range: $159,200.00 - 218,900.00 per year
California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts
Base Pay Range: $143,280.00 - 197,010.00 per year
All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.
Base Pay Range: $127,360.00 - 175,120.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.
Thank you for your interest in Splunk!