Administration/ Payroll Assistant (SO2)

Finance And Back Office Taguig City, National Capital Region


Primary Job Purpose: 

  • The Administration/Payroll Assistant is responsible for all Payroll support including new staff being entered into the system in a timely manner, updating superannuation details and accuracy on payroll transactions each fortnight for approximately 280 staff.  


Administration and Payroll
  • Experience in Keypay and/or Employment Hero is essential. 
  • Payroll maintenance in system 
  • Support Managers with Pay run 
  • Superannuation maintenance  
  • Ensuring all payroll transactions are processed efficiently 
  • Collecting, calculating, and entering data in order to maintain and update payroll information 
  • Compiling summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages and reporting on this 
  • Determining payroll liabilities by calculating employee federal and state income, social security and taxes 
  • Resolving payroll discrepancies 


  • Assisting the Teams with administration and payroll issues including but not limited to: 
    • Answering and directing phone calls the relevant person/department  
    • Monitor relevant emails, process, reply and action  

Essential Knowledge and Skills 

  • Demonstrate ability to maintain high levels of confidentiality at all times 
  • Demonstrate capacity to build positive working relationships and communicate at all levels across a diverse demographic of internal and external stakeholders that ensures appropriate customer service outcomes 
  • Demonstrated ability to adapt to and utilise various computer applications including corporate information systems and MS Office applications to an intermediate or advance level. 
  • Demonstrate ability to organise and prioritise workload to ensure service and outcomes, administrative standards and expectations are achieved. 
  • Demonstrate ability to address issues and problem solve efficiently 
  • Previous experience in administration 

Personal Qualities 

  • Friendly personable telephone manner 
  • Takes pride in personal presentation  
  • Confidentiality  
  • Provide attention to detail 
  • Advanced in Microsoft programs 
  • Handles tasks carefully and correctly - is thorough and exact in details 
  • Remains calm and effective in high volume work situations 
  • Demonstrates versatility in responding to guest requests and situations 
  • Good team player; contributes to and assists peers without being asked 
  • Has the aptitude and willingness for continual personal & professional development 
  • High levels of organisational skills 
  • Be pro-active and display initiative 
  • Professional

Core Capabilities 

  • 3-5 years of Keypay or similar experience 
  • 3-5 years’ experience in administration 
  • Knowledge of Australian payroll systems and how awards work 
  • Competent in Microsoft Office, Excel and Word in particular 
  • Analyzing Information 
  • Data Entry Skills,  
  • Attention to Detail,  
  • Confidentiality,  
  • General Math Skills and Financial Software experience of at least 1 year.