Admin Officer (SO2)

Finance And Back Office Taguig City, National Capital Region National Capital Region


Description

Position Summary: 

The Admin Officer is a crucial role that provides a high level of customer service and administration support to the various companies. This position involves providing efficient and responsive, administrative, organisational and project support to the team. 

Key Responsibilities: 

Client Services 

  • Answering phone calls and monitoring inbound emails 
  • Conducting daily schedules for delivery of services 
  • Coordination of client and project meetings or workshops as requested 
  • Work within various databases to enter information about clients and projects and ensure all information is up to date 

Document Creation and Management 

  • Supporting the development of tenders and proposals by completing compliance information, gathering case studies and professional profiles 
  • Formatting client deliverables in PowerPoint 

Administration 

  • Assist in creating and maintaining project files, documents, and records 
  • Manage and coordinate booking meeting rooms 
  • Notetaking based on audio or video recording
  • Conducting data entry
  • Generation of reports from internal management systems
  • Manage travel and accommodation requirements including booking of flights accommodation and regulatory paperwork
  • Maintain an asset register and maintenance schedule
  • Manage day-to-day interactions with suppliers

Research Support 

  • Conducting coding of open-ended questions in relevant software 
  • Conducting desktop research 
  • Supporting the development of online surveys by creating stimulus and checking test links 
  • Supporting delivering of qualitative research by developing stimulus material and finding verbatim comments 

Skills & Qualifications: 

  • Bachelor's degree in business 
  • 1-3 years of relevant experience in a similar role. 
  • Strong organisational skills and the ability to manage time effectively. 
  • Strong attention to detail and commitment to accuracy. 
  • Proficiency in Microsoft Office applications (Outlook, Teams, SharePoint, Word, PowerPoint, Excel).
  • Good written and verbal communication skills.
  • Team-oriented mindset and the ability to adapt to changing priorities.
  • Strong problem-solving skills and the ability to handle multiple tasks simultaneously.
  • Willingness to learn about Australian geography (required for scheduling elements of the role)