Dispatch Clerk

Customer Service And Sales Taguig City, National Capital Region


Key responsibilities & duties

  • Answering dispatch enquiries from customers
  • Offer solutions to the customers’ delivery problems
  • Arranging deliveries for customers
  • Dealing with customer enquiries over the phone
  • Offering solutions to customer problems and issues

Work experience and skills

  • Have at least 2 years’ experience in a customer service role
  • Be a self-starter and driven to succeed
  • Be totally people focused and customer oriented
  • Have exceptional verbal and written communication skills
  • Have great communication and interpersonal skills
  • Have excellent time management and organisational skills
  • Have the ability to maintain composure under stressful work situations
  • Have exceptional Customer service
  • Work well part of a team
  • Have Intermediate to advance typing skills