Associate Account Manager

Finance And Back Office Pasig City, Metro Manila


Description

DUTIES AND RESPONSIBILITIES 
  • Run special orders from start to finish, including ideation, sourcing, price negotiations, tracking production, and ensuring the billing process runs smoothly.
  • Establish or manage and grow new accounts.
  • Provide high level of service consistent with team standards for new clients, including quick response times and high quality of work product.
  • Work with NBD sales team to set and implement sales strategies for growth of assigned accounts.
  • Work within assigned budgets to maintain profitability while offering competitively priced products and services.
  • Work with teams to develop creative ideas for external marketing projects, sales promotions, tradeshows, & internal promotions to ensure meeting or exceeding of teams’ sales budgets.
  • Research, analyze, and capitalize on market opportunities. Minimize effects of competitive activity when not part of larger sourcing initiatives.
  • Encourage overall client relations – exhibit high levels of customer service to ensure smooth operations and long-term client partnerships. Develop positive, respectful, long-term relationships between the company and clients.
  • Build relationships with clients with the overall goal of turning individual special orders into meaningful partnerships.
  • Flex to meet the needs of the new business development team, which may include involvement in broader initiatives.
  • Provide support to internal partners when accounts transition from NBD target to the company's client partner.
  • Perform your job with energy, accountability, urgency, deadlines, and passion.
  • Other performance expectations as defined by National Account Director.

JOB SKILLS AND TRAITS  

  • Self-starter, high energy with strong drive to work hard and excel.
  • Good client presentation skills virtually and in-person.
  • Autonomy through high responsibility and result driven planning.
  • Proven ability to create strong client partnerships.
  • Ability to work in a highly efficient and effective team environment
  • Strong computer/technical aptitude and knowledge of managing results through computer reports/CRM systems.
  • Excellent customer service to both internal and external clients.
  • Project management skills as well as an ability to multitask and prioritize.
  • Strong problem-solving skills with a bias for action.
  • Strong Microsoft Office skills, especially Powerpoint and Excel.
  • Eye for current trends and design.

QUALIFICATIONS  

  • 2+ years sales or sales operations experience
  • Proven track record of increasing sales through client relationships & development.
  • Ability to manage to budgets and expenses. Understand financial aspects of sales role, gross margins, sales reports, etc.
  • Previous experience in maintaining, as well as negotiating, with supplier partners
  • Previous experience in creative ideation of products specific to client asks
  • Prior experience with ad specialty, advertising or promotions industry preferred