ARRISE Careers

Description

ABOUT US:

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. 

Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. 

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.  

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.  

Be part of the future of iGaming with 10,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!  

THE ROLE:

We are looking for a Junior Account Manager to join our office-based team in Gibraltar or Isle of Man. As a Junior Account Manager, you will support the management of a client portfolio, assist with daily account operations, and help drive strong, long-term partnerships. You will play an important role in maintaining client satisfaction, ensuring smooth processes, and contributing to overall account growth.

WHAT YOU'LL BE DOING:

• Support senior team members as a day-to-day point of contact for assigned clients.
• Help build and maintain positive, long-term client relationships by ensuring consistent communication and service quality.
• Assist with client onboarding and provide guidance throughout integrations and product launches.
• Coordinate with internal teams to help deliver timely solutions and meet client needs.
• Collect, organize, and share promotions from providers with clients.
• Identify potential upsell or cross-sell opportunities and share them with senior colleagues.
• Prepare regular updates, reports, and KPIs for clients and internal stakeholders.
• Monitor the respective iGaming market and support clients with relevant insights.
• Help resolve client issues promptly to maintain service excellence.
• Participate in industry events and client meetings when required.

WHAT WE ASK OF YOU:

• Demonstrated ability to support client relationships and contribute to account growth.
• Strong interpersonal, communication, and negotiation skills.
• Commercially minded with good analytical and problem-solving abilities.
• Fluent in English and Spanish (spoken and written).
• Proficient in Microsoft Office Suite; experience with CRM/project tools is a plus.
• A proactive, adaptable, and professional approach to work.
• Willingness to travel for client meetings and business events.
• iGaming industry knowledge with a focus on casino is an advantage.

WHAT WE OFFER IN RETURN:

• A detailed company training on highest standards.
• A chance to work in friendly and supportive culture.
• Tremendous growth opportunities in a large fast moving international company.
• Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips.
• Private healthcare
• Free Gym Membership for Ocean Village or Atlantic Suites
• Free Lunch delivered daily to office

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