Appearance Monitoring Supervisor
Description
Role Description:
The Appearance Monitoring Supervisor oversees the daily operations of the Appearance Monitoring team, ensuring consistent compliance with company Appearance Guidelines across all studios and shifts. This role supports team performance, operational coordination, reporting accuracy, and continuous process improvement in a 24/7 environment.
Responsibilities:
- Supervises and coordinates the monitoring and reporting of employees' appearance.
- Supports the team leader in renewing files, formulas, periodically updating the schedule and rotations.
- Constantly monitors the quantity and quality of reports provided by the team to employees.
- Requests information about new studio launches, studio migrations, and updates to table names in portals.
- Provides guidance and training to ensure that team members are competent in their roles.
- Supports the team leader in evaluating team performance through constant supervision of team activities.
- Supervises and checks the completion of tasks by the Appearance Monitoring Specialists during their work schedule.
- Communicates on behalf of the team through the company's communication channels.
- Responds promptly to any requests received through the company's communication channels during working hours.
- Creates special rotations for the Appearance Monitoring Specialists team (Appearance Checks/workshops) and the monthly schedule.
Requirements:
- Strong organizational skills.
- Excellent communication and interpersonal skills.
- Have advanced English skills.
- Possess at least a medium level of computer literacy.
- Bring experience in quality control or monitoring.
- Are available to work weekends, night shifts, and public holidays.
What We Offer:
- Tremendous growth opportunities in a strong, agile and fast-moving international enterprise
- Private health insurance from day one
- Free delicious meals in 3 variations every day
- Free gym pass after 6 months
- Daily massage at the office
- “Refer a Friend” Bonus for every successful hire in Live Casino
- A vibrant and technologically advanced work environment where you play a key role in delivering exceptional gaming experiences in collaboration with talented international teams
Ready to Elevate Your Career? Join ARRISE Today!
About us:
ARRISE is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar, with offices around the world—including Malta, Serbia, Romania, India, Canada, UAE, Brazil, Colombia, Bulgaria—we are a global team of over 11,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver
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