ARRISE Careers

Description

About us: 

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. 
 
Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. 
 
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. 
 
To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. 
 
Be part of the future of iGaming with 10,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here! 

What you'll be doing:  

• Work closely with Live Casino product owners, to gather relevant product information to create marketing campaigns;
• Liaise with the design team to create marketing collateral such as media packs / videos / sales documents or videos;
• Responsible for managing and updating the Live Casino roadmaps both internally and on the company websites for both B2B & B2C audiences;
• Manage new products launch process (via a dedicated client portal, internal website, newsletter);
• Coordinate with the content team (PR & social media) to deliver product information required to create relevant copy;
• Work closely with other stakeholders to help create various types of content to help communicate Pragmatic Play’s product value to customers (e.g case studies, white papers, website copy, data sheets, demo scripts, customer presentations, FAQs, customer interview videos, instructional videos, etc.);
• Collect insights from customers, competitors, and internal teams to proactively suggest refinements to our portals;
• Coordinate your work across multiple time zones.
• Supporting the development of long-term organizational strategy of Live Casino

What we need from you: 

• 3+ years of experience in the iGaming industry;
• 2+ years experience with live casino product;
• Previous experience in a customer service role is preferred;
• Knowledge in Live Casino game mechanics, features and gamification;
• Experience with back office, Mailchimp and other platforms;
• Experience working with the management of a database;
• Understand and have experience using WordPress and website applications
• Ability to build rapport with a variety of stakeholders, building relationships to gain buy-in;
• Excellent written and verbal communication skills;
• Understand how different teams work and the ability to translate those nuances into solutions and processes that serve across all teams.

What we offer in return:

• A detailed company training on highest standards
• A chance to work in friendly and supportive culture
• Tremendous growth opportunities in a large fast-moving international company
• Private healthcare
• Gym allowance
• Breakfast & lunch provided in the office once a week
• Cloudigo app discounts
• Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips.

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