Crisis Care Coordinator
Description
Crisis Care Coordinator
Hiring Range: $26.89 - $33.61 per hour
Hiring Range: $26.89 - $33.61 per hour
Benefits:
- Comprehensive and generous health, dental and vision benefits
- Up to 19 days of PTO, 2 mental health days and 9 paid holidays your first year (pro-rated for part-time)
- Company-paid life insurance, short-term disability, and long-term disability
- Student loan payment assistance and extensive training
- An incredible team approach that is dynamic and collaborative
General Summary of Duties: The Care Coordinator functions as a member of a multidisciplinary team while demonstrating the clinical skill and experience to plan, develop, coordinate, and provide treatment, and support services to program clients. A Care Coordinator also provides education and crisis intervention services to clients in crisis services. The care coordinator also works with the team throughout the client’s stay in crisis services to ensure they receive the appropriate resources and referrals upon discharge. s.
Supervisory Responsibilities: None
Major Responsibilities/Tasks:
- Provide care coordination services for clients who are currently in crisis services. Provide direct services such as individual, group, crisis intervention, and case management to clients in crisis services.
- Advocate for clients’ rights and preferences. Consult with community agencies such as DSHS and court systems to maintain coordination in the treatment process.
- Collaborate with the case manager to assist and support clients in finding and effectively using a primary care physician and other healthcare services. Provide education to clients to enable them to develop health self-management skills. Where appropriate, work with the supervisor to coordinate psychiatric care for the client.
- Provide crisis intervention counseling and coordinate with Designated Crisis Responders/crisis services when appropriate, in collaboration with the mental health professional.
- Document client progress to maintain a permanent record of client activity according to established policies and procedures.
- Participate in daily staff organizational meetings and treatment planning review meetings.
- Participate in providing information to clients on substance use issues and coordinate treatment with internal and external substance use treatment providers.
- Assist clients with gaining resources and education to support their autonomy and basic needs.
- In collaboration with the mental health professional and client, develop, implement, and revising overall treatment goals and plans.
- Coordinate with treatment team to facilitate timely implementation of discharge plans for clients being served on the crisis unit. Develop and coordinate discharge plans that are specific to clients.
- Maintains the clinical information of individuals served by the unit in a confidential manner.
- In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.
Minimum Qualifications:
EDUCATION: Bachelor’s Degree in Psychology, Social Services, or Behavioral Health Field
EXPERIENCE: Specialist (minimum 4 years of relevant experience)
4 years of relevant work experience in crisis outreach, behavioral health treatment court, high-intensity outpatient behavioral health treatment (PACT, ACT, etc.), or similar settings
This position requires driving clients in a personal vehicle on behalf of the agency; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver's license in the state of Washington, and have reliable, insured transportation.
LICENSURE: Agency Affiliated Counselor Registration
Preferred Qualifications:
EXPERIENCE: Experience in co-occurring disorders treatment, individual and group therapy, vocational services, or substance abuse treatment.
Performance Requirements:
KNOWLEDGE:
- Maintain a working knowledge of current trends in community mental health, including health care reform and automation of job tasks using computer technology.
- Maintain a working knowledge of mental health rehabilitation standards.
SKILLS:
- Skill in establishing and maintaining effective working relationships with other employees, clients, organizations, and the public.
- Communication ‑ Communicates clearly and concisely.
- Computer skills ‑ Ability to operate a personal computer, fax machine, printer, and copier proficiently.
ABILITIES:
- Demonstrated ability to meet or exceed productivity standards.
- Demonstrated ability to work cooperatively and collaboratively as a team member.
- Able to assist in building positive working relationships with staff of all agency departments.
Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Work Environment: Frequent mobility and/or sitting required for extended periods.
Mental/Physical Requirements: While performing the job duties, the employee is required to walk, sit, use hands and fingers, reach with arms, talk, or listen. Peripheral vision is also required for this position.
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER