Kitsap Mental Health Services Careers

Mobile Crisis Outreach Mental Health Care Provider

Hiring Range: $29.58-$36.97

$3,000 Sign On Bonus (half first paycheck, half at 6mo)*

Benefits: 

• Comprehensive Health & Wellness Coverage: Enjoy extensive health, dental, and vision benefits to support your well-being, with access to top-tier care and services.
• Generous Paid Time Off: Take advantage of up to 19 days of paid time off (PTO), plus 2 mental health days and 10 paid holidays in your first year, giving you the time you need to recharge and take care of yourself. (Pro-rated for part-time employees.)
• Company-Paid Life & Disability Insurance: We’ve got you covered with short-term disability, long-term disability, and life insurance, all provided at no cost to you, so you can feel secure in every situation.
• Student Loan Assistance & Professional Development: Benefit from student loan repayment assistance and a commitment to your growth with extensive training and development opportunities to advance your career.
• 403(b) Retirement Plan: Take control of your future with a wide range of investment options in our 403(b) plan. Depending on eligibility, you could also receive generous company contributions to help grow your retirement savings.
• Employee Assistance Program (EAP): Access confidential support through our EAP, offering resources for personal and professional challenges, including counseling, financial advice, and more.
• Pets Best Pet Insurance: Keep your furry family members healthy with comprehensive pet insurance for your cats and dogs, covering a variety of treatments and services.
• 2MorrowHealth Behavioral Change App: Improve your mental and physical well-being with free access to 2MorrowHealth, a powerful app designed to support healthy behavior changes and wellness goals.
• Home Support Services: Whether you’re buying, selling, or refinancing, we offer valuable resources to assist with your home journey, helping you navigate the process with confidence.
• Dynamic, Collaborative Team Environment: Join an incredible team that thrives on collaboration, creativity, and support, where every voice is heard and every idea valued.

Kitsap Mental Health Services is hiring a Mental Health Care Provider for our Crisis Outreach Team. The Mental Health Care Provider provides prompt and focused expert response to people in crisis in a compassionate and efficient manner in keeping with State and SBHO mandated crisis services. Provide immediate crisis resolutions with emphasis on the goal of stabilizing the crisis in the least restrictive way, facilitating access to mental health and substance use disorder services, performing risk assessments and crisis interventions. The Mental Health Care Provider works in collaboration with Peer Crisis Support Specialists, other Mental Health Care Provider and Designated Crisis Responders.

The Crisis Response Team mission is to provide quality care and to protect the public safety while maintaining individual rights through least restrictive interventions and outcomes during crisis support and resolution interventions. Improve the operations of KMHS in support of its stated mission and provide the highest level of customer service to internal and external customers.

Primary Responsibilities:

• Provide crisis outreach services throughout Kitsap County working within a collaborative and supportive team environment with assignments requiring outreaches for community crisis interventions and assessments.
• Maintain the respect and dignity of each client, the client’s personal supports, and community professionals, emphasizing special population concerns.
• Represent the agency and the profession in a manner that is courteous, helpful, ethical, and thorough. Engage in highly skilled collaboration with individuals, community, intra- and interagency contacts.
• Display effective skills in risk assessment, management of the interview, crisis management, and decisive decision making that leads to a safe and secure crisis interventions.
• Proven capacity to manage multiple simultaneous crisis interventions and responsibilities with ability to triage priorities in a high stress environment.

Investigation

• In collaboration with CPC and Crisis Responders conduct face to face (FTF) assessments of youth to determine their crisis and when appropriate provide warm handoff of clients to DCR’s that meet criteria for involuntary detention under criteria defined by the Involuntary Treatment Act (RCW 71.05 or 71.34) or that they meet crisis resolution by a least restrictive alternative.
• Assess and ensure the safety of clients, the community and one’s self during the assessment process, which includes coordinating and working with medical, law enforcement, state and local agency representatives, community and family members.
• Effectively and efficiently conduct crisis interventions that utilize all reasonably available and appropriate sources of information relevant to the known facts about an individual case.
• Consulting with medical, law enforcement, state and local agency representatives, community and family members.

Assessment

• Maintain and demonstrate an expert level working knowledge of WA State ITA RCW 71.05, 71.34 as it pertains to children and youth.
• Ability to quickly deescalate, interview, assess, and mediate in hostile and volatile environments with potentially aggressive clients while maintain calmness, situational awareness, and clinical control of the situation.
• Maintain an in-depth knowledge of, and demonstrate a high level of competency in the diagnosis and treatment of mental illness, substance use/abuse disorders, behavioral disorders, and situational crises.
• Maintain and uphold clinical objectivity, in a highly emotive atmosphere, taking on the role as Crisis Technician in organizing and responding to the identified crisis.
• Maintain and effectively utilize a thorough knowledge of crisis theory, mental status field examinations and risk assessment techniques.
• Maintain an up to date, working knowledge of psychiatric medications, illicit substances and their side-effects.

Intervention

• Effective use of de-escalation techniques. Ability to mediate while maintaining calmness during volatile situations to elicit patient cooperation in and defusing hostile/volatile behavior. Work with community professionals in coordinated, safety focused, outreaches.
• Establish quick and productive rapport with clients, their families and other collaterals. Maintain clinically appropriate professional boundaries.
• Provide education and support to family members on crisis response systems and access to care.

Disposition

• Demonstrate ability to identify and create least restrictive alternatives to voluntary crisis or treatment centers and develop safe, supportive and appropriate safety plans that carry through from the intervention.
• Identify and utilize available community resources effectively.
• Maintain and demonstrate a thorough working knowledge of the services offered at KMHS and the local community in order to facilitate appropriate and relevant referrals.
• Notify KMHS outpatient providers and/or, when appropriate, parent/guardians of dependent individuals with timely and relevant information of a crisis intervention.

Documentation

• Documentation is to be legible, concise and organized with clear description of the facts of the intervention and the clinical rationale for decisions/dispositions.

Team Work

• Participate as a contributing member of the MCOT team by attending monthly clinical and administrative meetings and following the unit and agency’s policies and procedures.
• Participate as a contributing member of KMHS, identifying areas of operation that could enhance our efficiency and effectiveness within and beyond the MCOT.
• Demonstrate openness to processing one’s work in a manner that is conducive to team work, professional and personal growth through the utilization of both clinical supervision and peer support.

Minimum Qualifications:

EDUCATION: Bachelor’s Degree in Psychology, social services, or a mental health field

EXPERIENCE: Experienced (minimum 5 years of job-related experience)

LICENSURE: Certified AAC with Washington State (The certified AAC credential requires a bachelor's degree in counseling or the social sciences and five years of supervised experience)

This position requires driving clients in a personal vehicle on behalf of the agency; therefore, the incumbent must meet agency driving requirements, including meeting the minimum age requirement of 21 years old, successfully completing a motor vehicle history check, possessing and maintaining a current, valid driver's license in the state of Washington, and having reliable, insured transportation.

*A sign-on bonus is a form of compensation for a new employee in addition to their established salary

 Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique.