Devops Manager - Tools and Automation

Customer Success - Support San Diego, California


Position at Wind River


 Devops Manager - Tools and Automation       

Location: San Diego, CA        

Special Clearance Requirements      




Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability.  Wind River helps customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy.

The company’s software powers generation after generation of the safest, most secure systems in the world.  Examples include playing a key role in NASA space missions — such as Artemis I, the James Webb Space Telescope, and multiple Mars rovers — and in recent 5G milestones — including the world’s first successful 5G data session with Verizon and in building one of the largest Open RAN networks in the world with Vodafone.        

The company has received industry recognition for its technology innovation and leadership, and for its workplace culture, including global Great Place to Work certification and being named a “Top Workplace” for ten consecutive years. If you want to be part of a unique culture where the lived experience is based on our cultural attributes of growth mindset, customer focus, and diversity, equity, inclusion & belonging, come join us and help advance the future software-defined world.       




Development and validation tools that work properly with a remote access test environment allowing reliable sharing of scarce hardware is an essential service for Professional Services projects, while Test automation is critical for continuous integration and continuous delivery(CI/CD). As the Technical Operations Manager for Professional Services, you will be responsible for helping the organization implement DevOps strategies and methods throughout the development and deployment process for technical solutions. You will utilize strong interpersonal skills to lead our internal DevOps teams, monitor project workflow, and ensure work product meets quality and reliability standards. You will directly overseeing the implementation, deployment, and integration of solutions, taking responsibility for their successful delivery. You are expected to manage all aspects of solutions deployment and technical operations.       



Interface & Collaboration       

  • Collaborate with Project Teams to define test environment, coordinate setting up tools environments, and explore opportunities for state-of-the-art test automation.
  • Collaborate with Engineering and Cert Office to align and document tools practices, coordinate tools purchases when possible, extend maintenance renewals, and monitor license usage and requirements.
  • Interface with Purchasing for procurement of project-related or general lab requirements for equipment and software. Monitor team productivity and address issues as they arise to ensure maximum efficiency and consistent service experiences.
  • Day-to-day support of customer-facing teams to ensure all teams work towards the same goals.



  • DevOps Environment
    • Oversee the implementation, deployment, and integration of solutions, ensuring successful delivery, high quality, and sustainability of solutions
    • Manage all aspects of solutions deployment and technical operations
    • Manage DevOps team, assigning and monitoring workflow and ensuring quality and efficiency is maintained
    • Promote DevOps strategies and implementation goals
    • Participate in automation testing and implementation
    • Provide oversight to DevOps engineers responsible for establishing and maintaining remote access lab environments to support software development teams globally.
    • Administer software development tools both on premises and cloud based. Be a partner to the project teams for all development tools and support.
    • Monitor license usage and storage space available and recommend upgrades as required.
    • Monitor and purchase annual software maintenance for Services software development tools. Continuously monitor metrics and leverage feedback to drive continuous improvement of service practices.
    • When necessary, launch new initiatives and projects that improve upon service -related processes to meet changing customer needs.
    • Promote a customer-centric business approach.


  • Lab equipment and environments
    • Keep the labs well-organized and maintain inventory records of equipment and software.
    • Work with Corporate IT staff to plan and coordinate growth of the labs and keep them running smoothly.
    • Coordinate with IT for upgrades to software, computers, and other equipment in the lab.
  • Test Automation and Verification
    • Work with the Project Manager and Technical Lead, identify projects where test automation is appropriate.
    • Support the development of the test automation framework appropriate for each project.
    • Perform make/buy analyses on test and reporting tools for for the test automation environment.
    • Research and assist with embedded software, debug to resolve customer issues in a timely and professional manner.
  • Continuously monitor metrics and leverage feedback to drive continuous improvement of service practices.
  • When necessary, launch new initiatives and projects that improve upon service -related processes to meet changing customer needs.
  • Promote a customer-centric business approach.


ABOUT YOU       

Core Competencies, Demonstrated Success & Qualifications       

  • US Person is required due to access to an ITAR-restricted lab.
  • Project Managemenr Experience
  • Experience using both Linux and Windows operating systems.
  • Demonstrated ability to delegate responsibilities while maintaining organizational control of operations
  • Strong budget development and oversight skills
  • Initiative to solve problems, resourceful, service oriented
  • Ability to make decisions independently or as part of a team
  • Ability to work independently with minimal supervision
  • Demonstrated ability to work with remotely distributed teams
  • Adept at prioritizing and managing multiple tasks
  • Detail oriented with ability to work with high levels of quality and accuracy
  • Ability to communicate clearly and concisely in English, orally and in writing.
  • Ability to lead and work with non-native speakers in a global business environment
  • Comfortable working in a culturally diverse environment
  • Good attention to detail.
  • Be a hands-on type of person with the initiative to dive in and do whatever is necessary to get the task completed.
  • Proficient in Microsoft Word, PowerPoint, Excel, and Outlook. Web based research and HTML creativity a great plus



  • BS in electronics, computer science, or equivalent in a related subject area or equivalent experience




  • Flexible home office! We offer the flexibility of a hybrid work schedule or 100% remote 
  • Named Top Workplace for the 8th year in a row 
  • Wind River’s commitment to DEIB 
  • 100% Employee covered Medical, Dental, and Vision insurance* 
  • Flexible Time Off policy* + 12 observed Holidays 
  • 401K with company match
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) *
  • Wellness Benefits through Unmind 



*Varies by region and country          



The annual base salary range for this role’s listed grade level is currently $140,000 to $180,000 plus bonus for residents in the Greater San Diego area. Salary ranges are determined through interviews and a review of education, experience, knowledge, skills, location and abilities of the applicant, and equity with other team members. Employees in this role are also eligible for the following benefits in accordance with the terms of the Company's plans: health, dental, vision insurance, life insurance, flex time off, eligibility to enroll in 401k, 12 paid holidays.\       








Wind River is an Equal Opportunity Employer with a commitment to diversity. We prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.