RECEPTIONIST

Administrative Support Lufkin, Texas


Description

Position at Pilgrim's

At Pilgrim’s, Safety Is A Condition, which means the safety of our team members comes first - always.

We have implemented safety measures to prevent the spread of COVID-19. We are working to ensure social distancing within our facility. We have installed physical barriers throughout our facility such as plexi-glass or plastic barriers between team member work stations. Each day, temperature screens are performed for each employee and visitor before entering the facility. Face coverings are provided and required over the mouth and nose at all times when inside the facility, and enhanced cleaning and sanitation is regularly performed.


Receptionist

GENERAL SUMMARY:
Greets, identifies ,and directs visitors. Maintains a log of visitors. Alerts appropriate party of visitor arrival. Arranges for escort as appropriate. May provide clerical assistance such as typing.


ESSENTIAL DUTIES & RESPONSIBILITIES:
• Operates a telephone switchboard or console system to relay incoming, outgoing, and intersystem calls.
• Greets visitors, determines the nature of visitors' business, and provides appropriate information.
• Keeps a log of visitors and/or issues visitor passes.
• Takes messages, may make future appointments, and/or maintain appointment log.
• Performs incidental clerical work that requires typing, sorting, or collating capability.

 

SUPERVISOR RESPONSIBILITIES:
No supervisory responsibilities are required.


DECISION MAKING:
Decisions are derived from a limited number of predetermined solutions.


IMPACT OF DECISIONS:
Minimal impact on the work unit or the individual.


COMPLEXITY:
Nonexistent or minimal complexity required. Tasks, processes, or operations are routine and repetitive and may require the selection and execution of simple actions such as comparing numbers and letters.


PROBLEM SOLVING:
Tasks are defined and follow instructions, with minimal problem solving.


FREEDOM OF ACTION:
Works under close supervision of simple, routine duties. Clear, highly routine tasks require following standardized instructions.

 

COMMUNICATION:
INTERNAL
Internal communication is required on a daily basis with all levels of positions. Communication involves exchange of basic verbal/written routine information and/or simple service activities requiring common courtesy (e.g., answering questions, giving direction in response to simple requests).
EXTERNAL
External communication is required on a daily basis with all levels of positions. Communication involves exchange of basic verbal/written routine information and/or simple service activities requiring common courtesy (e.g., answering questions, giving direction in response to simple requests).


WORK ENVIRONMENT:
No major sources of discomfort (e.g., essentially normal office environment with acceptable lighting, temperature, and air conditions).

 

KNOWLEDGE & SKILLS:


EDUCATION: Requires a high school diploma or equivalent (GED).


EXPERIENCE: Entry-level; no experience required.


CERTIFICATES, LICENSES, REGISTRATION: Not Applicable

DISCLAIMER: 
The above statements are intended to describe the general nature and level of work being performed by partners assigned to this job classification. They are not intended to be construed as a comprehensive list of all responsibilities, duties and skills required.

 

EOE/M/F/Vet/Disabled