JBS USA Careers

Description

This is an exciting opportunity for a high energy, customer centric, and people person looking to grow with a company that is constantly expanding! You will be setting yourself apart and exposing yourself to more opportunity by offering high quality customer service support.

You Will Be:

• Processing orders
• Taking payment
• Communicating with different departments to satisfy customer needs
• Reporting customer feedback to internal teams
• Outbound calls for Customer feedback
• Answering customer questions through phone calls, livechat, and email support.

Working hours: (Three shifts, weekends a must)

08:00 AM – 05:00 PM

11:00 AM – 08:00 PM

01:00 PM - 10:00 PM

Skills:

• Excellent presentation and communications skills.
• Be able to process purchase orders and understand have basic understandings of helpdesk support platforms.
• Attention to detail
• Great data entry skills
• Education- No Degree Required
• Experience- Entry Level

Qualifications:

• High school diploma or equivalent.
• Bilingual is preferred, 100% fluent in English, and in Spanish (read, speak, write).
• 2+ year customer service experience preferred.
• Work Saturdays + Sundays, 9 am to 10 pm on a rotation
• Ability to pass a background check and drug screen and assessment test
• Must be legally able to work in the US