Operations Optimization Analyst (Bilingual Korean/English)

Quality Assurance Locust Grove, Georgia


Description

Bilingual: Korean/English


Company Overview

DSC achieves the business goals of Fortune 500 and other leading companies by designing, integrating, managing and adapting customized supply chain solutions. As a Lead Logistics Partner (LLP), third-party logistics (3PL) provider and supply chain consultant, DSC delivers value by reducing total system costs, transforming business processes, improving service to customers and facilitating growth and change. 

At DSC, we think of ourselves as an extension of our Customers’ companies, of their brands. And, we know that everything depends on our execution. High-performing operations are the foundation of our business and partnerships, establishing our credibility. 

Our promise to customers and employees is to uphold high standards of integrity, responsibility and accountability, based on open communication, collaboration and trust. As a values-based organization with roots as a family-founded company, DSC has always been committed to creating a culture of accountability and high ethical standards.

Position Overview

The Operations Optimization Quality Analyst is responsible for using business intelligence to produce information and insights that will drive operational efficiency across a network of DSC Logistics Centers.  The Operations Optimization Quality Analyst will collaborate with the operations, inventory and quality teams to ensure all inventory and quality management issues are identified and resolved appropriately.  

 

Position Responsibilities

Produce analyses and provide information required by operations and the customer

  • Produce Logistics Center Inventory Analyses
  • Produce Logistics Center Quality Analyses
  • Produce LC scorecard and provide insight

 

Audit and oversee quality management activity

  • Oversee quality hold process
  • Monitor and ensure compliance with key process outputs, events and dates
  • Perform OS&D detailed research and collaborate with Customer Operations team
  • Report metrics, process / systems controls, and effectiveness checks required for all quality components
  • Develop and maintain analytics to trend process data, isolate root causes and uncover early indicators of quality problems
  • Provide training recommendations to Operations Leadership 

 

Operations Support

  • Monitor adherence to leading practices
  • Monitor and perform research on LC operations metrics for improvement
  • Participate in safety committee (LPC activities)
  • Manage regulatory requirements including set up and preparation for audits

 

Job Qualifications

Required

  • Bachelor’s degree
  • Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, Access)
  • Proven ability to analyze data and provide recommendations based on analysis
  • Strong interpersonal and communication skills
  • Ability to travel as needed

Preferred

  • Experience working with WMS, SAP and/or other inventory control systems
  • Experience in a lead role, directing others’ work

 

Personal Qualities

  • Ability to work across a network and effectively interact with a variety of stakeholders
  • Objective and resilient when presenting findings and insights 

 

DSC Logistics is an equal opportunity employer. It is DSC’s policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, veteran status, disability or genetic information