Ocean Import Coordinator

Freight Forwarding Jeffersonville, Alaska


Ocean Import Coordinator 
Position Overview: 
The Ocean Import Coordinator is primarily responsible for operationally filing entry documents, tracking and updating the movement of ocean freight, and ensuring compliance with import and export clearance regulations. 
Essential Duties & Responsibilities: 
        Tracking, tracing, and updating the status of shipments on a daily basis. 
        Work collaboratively with the Traffic Department and Accounting to provide top-              notch, timely, and efficient service to customers. 
        Monitoring of reports. 
        Accurate and timely billing to customers. 
        Providing customer service via email and telephone correspondence to address customer questions and concerns. 
        Ensure customer needs are consistently met and assist to resolve inquiries 
        Expedite clearance and delivery to exceed customer requirements 
        Work well in a team environment and assist other peers when needed 
        Maintaining good relationships with various vendors such as carriers, truckers, terminals, etc. 
        Process and manage import and/or export shipments 
        Prepare price quotes on the international freight 
        Prepare necessary documents for shipments 
        Develop and maintain relationships with customers as well as vendors specifically              steamship lines and customs 
        Research and resolve operational problems 
        Ensure customer needs are consistently met and assist to resolve inquiries 
        Additional duties as assigned 
Requirements and Qualifications: 
       Strong verbal and written communication skills 
       Excellent listening and analytical skills 
       Ability to prioritize, multitask, organize, and manage time effectively 
       Previous experiences in logistics, cargo management, supply chain, customer service,       dispatcher, warehouse, logistics specialist, administrative assistant, data entry,                   transportation, and logistics analyst are preferred 
Pay, Benefits and More: 
       Competitive compensation package 
       Full health insurance (medical, dental and vision), 401(k), Life insurance, tuition               assistance, PTO and MORE! 
       Growing company with a performance record that continues to climb! 
       Opportunity to drive significant changes in Talent Acquisition with an ability to make        an impact across the organization 
       Open-door work environment 
       High Performance culture with a focus on a growth mindset where continuous                    improvement is embraced 
       Opportunities for advancement! 
CJ Logistics America About Statement: 
CJ Logistics America delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics America is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive. 
CJ Logistics America is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics America participates in the E-Verify program in certain locations. 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.