Payments Team- Product Owner

Software Development Overland Park, Kansas Troy, Michigan


The Payments group within Tyler Technologies is looking to fill a Product Owner role. The Product Owner will be joining a multi-discipline team of experienced product experts and technical resources all focused on delivering world class Payment solutions to Tyler’s diverse customer base. The Payments team has multiple solutions that help citizens pay online, over the phone and in person.     

The Product Owner will be heavily involved in every stage of the product management lifecycle, described below:  

Research market problems   
  • Conduct onsite and virtual visits to client sites
  • Conduct interviews with clients and prospects
  • Attend industry conferences and user gatherings
  • Research competing products and organizations
Prioritize problems to solve   
  • Evaluate incoming requests, requirements, and suggestions
  • Maintain a backlog of planned development work
  • Organize releases of product features
  • Validate priorities and plans with stakeholders
Design solutions to problems   
  • Communicate requirements as epics and stories
  • Consult with designers on mockups and prototypes
  • Consult with engineers on technical solutions
  • Validate designs and requirements with stakeholders
Deliver solutions to the market   
  • Guide development and testing of new features
  • Document features and functionality for future reference
  • Demonstrate and train features for stakeholders
  • Validate features with early adopter clients
Drive adoption of solutions   
  • Measure adoption and usage in the target market
  • Assist in sales demonstrations, webinars, and proposals
  • Advocate through marketing campaigns and community messaging
  • Participate in Tyler conferences and events

The ideal candidate for this position should have the following skill sets and experience:  

  • Experience working with local government. 
  • Experience with payments 
  • Experience working in a customer-facing role, preferably in gathering requirements for software development.
  • Understanding of the software development life cycle, especially agile methodologies
  • Understanding of software design principles, especially user centered design
  • Proficiency communicating in written, verbal, and presentation form.
  • A track record demonstrating analytical and problem-solving skills, an attention to detail, strong time management skills and the ability manage multiple work tasks effectively.
  • Ability to excel in the following capacities: independently as a sole contributor, as an integrated contributor in a team setting, and as active participant in a cross functional setting.
  • Ability to travel to client sites, conferences, and Tyler offices, as needed.