Systems Engineer - VMware
Description
We are looking for a results-driven VMware engineer to optimize our company's VMware environment. You will be deploying and supporting VMware based Infrastructure as a Service (IaaS) systems and applications, as well as providing VMware and Cisco UCS support.
To ensure success as a VMware engineer, you should exhibit sound knowledge of VMware ESX and related technologies, and experience in a similar role. An accomplished VMware engineer will be someone whose expertise results in the successful integration of VMware products across multiple data centers.
Responsibilities
- Provide technical support to team and customers, responding promptly to issues reported by team and customers, conducting root cause analysis, and going through various testing scenarios for thorough resolution.
- Develop and maintain operational documentation and specifications on system builds, disaster recovery, and standard operating procedures.
- Good Understanding of shared storage technologies including SAN, NAS, Fiber channel, iSCSI, and NFS.
- Manage and administration of multiple Cisco UCS Domains.
- Plan, test and deploy patches through VUM and AutoDeploy to manage version compliance.
- Drive root cause analysis and provide feedback to improve architecture changes.
- Drive customer escalated issues to closure by providing workarounds and fixes in a timely manner.
- Enhance customer satisfaction by responding to all customer issues and providing relief either through self or by driving visibility of the issues upstream to ensure they get fixed.
- Improve product supportability and serviceability by actively participating in new design development to provide feedback to drive increased stability of VMware platforms for enhanced customer satisfaction.
- Participate in an on-call rotation.
- Participate in team meetings, share knowledge with team, and provide input.
- An ability to learn new technologies quickly, good time management skills, along with strong documentation skills.
- Good communication skills both written and verbal.
Qualifications
- 7+ years of core VMware experience with strong proficiency in the installation, configuration, and management of below technologies:
- VMware ESXi 6.5 and above
- vCenter HA/DRS Clusters
- Cisco UCS Administration
- Shared Storage Technologies
- VMware Skyline
- VMware on AWS
- VMware NSX
- vCloud Director
- VMware Tanzu
- 2+ Years OS Troubleshooting
- 2+ Years Linux Administration
- 2+ Years Windows Administration
- 2+ Years Network Administration