IT DevOps Intern, Summer 2026
Description
Tyler Technologies' Corporate IT Applications team has a summer intern opportunity for an IT DevOps intern. The intern will work closely with the Applications DevOps team to support Atlassian JIRA and Confluence. This is a great experience to gain real-world development and corporate toolset exposure. The internship runs May 26 (or thereabouts) through early August.
Responsibilities
- Resolve User issues as they come into the Developer Operations Queue
- Create development issue tracking projects and troubleshoot access issues
- Liaise with IT and related Business Units on solution requirements
- Able to execute test plans to ensure a quality solution is delivered.
- Research and develop plans and tools needed for data migrations from acquisition applications into corporate dev ops applications.
- Create or update system and architecture documentation as needed
- Work with Tyler IT teams to provide advanced support and troubleshooting of external application integrations with corporate developer operations applications
Qualifications
- Have completed sophomore or junior year of bachelors degree in computer science, software engineering or similar.
- Ability to conduct independent research and present recommendations based upon findings.
- Familiar with product issue tracking and document repositories.
- Familiar with automation software.
- Strong analytical and problem-solving skills with keen attention to details.
- Excellent communication and customer service skills.
- Background in or exposure to user experience principles is helpful.
- SQL, PowerShell, and/or Python experience preferred.
- Familiarity with Atlassian JIRA or Confluence software is helpful but not required.