Dispatcher
Description
- Competitive compensation package of $25.00 per hour/$25.50 for bilingual
- Vacation: up to two (2) weeks
- Sick days: up to 48 hours/6 days
- Holidays: 8 paid holidays. Paid based on work schedule.
- Other standard benefits include a 401(k)-retirement plan, medical, dental, and vision insurance, life insurance, short-term disability, and voluntary long-term disability.
- Oversee road service assigned carriers by tracking trip performance measures; route begins on time, performance, incidents, etc.
- Provide customer support by responding to questions and concerns regarding customer trips, including no-shows, cancellations, and missed trips.
- Manage emergency situations for vehicle operators and act as a liaison between the carrier and emergency services.
- Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
- Other duties as required.
- High School Diploma or GED; Technical Degree preferred.
- 3-5 years’ experience dispatching.
- Excellent verbal, interpersonal, and customer service skills.
- Problem-solving and analytical skills.
- Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
- Must be able to work shifts or flexible work schedules as needed.
- The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
- Sit for extended periods (up to 6–8 hours per day)
Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and
candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview
process, please contact us.HR.TalentAcquisition@transdev.com
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial
consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation,
religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions
of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Polic
