Director of Training
Description
The Director of Training and Compliance is responsible for leading the development, implementation, and oversight of all training and regulatory compliance programs across the organization. This role ensures that employees—from operators to supervisors—are equipped with the knowledge, skills, and certifications necessary to perform their duties safely, efficiently, and in full alignment with company policies and transportation industry regulations.
The ideal candidate is a strategic thinker with a strong background in instructional design, regulatory compliance (DOT, FTA, OSHA), and workforce development in a transportation or logistics environment.
Transdev is proud to offer:
- Competitive compensation package of minimum $120,000 – maximum $140,000
Benefits include:
- Vacation: minimum of two (2) weeks
- Sick days: 5 days
- Holidays: 12 days; 8 standard and 4 floating
- Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
KEY RESPONSIBILITIES:
- Design and manage comprehensive training programs for new hires, ongoing employee development, and leadership growth. Develop curriculum for onboarding, safety, customer service, regulatory compliance, and technical skills.
- Serve as the primary liaison for the Client training requirements and regulatory reporting.
- Ensure company-wide adherence to federal, state, and local transportation regulations.
- Maintain accurate records of training completions, certifications, and compliance audits.
- Collaborate with legal and safety teams to update policies and procedures as regulations
- Lead a team of trainers and compliance specialists across multiple locations. Design, implement, and continuously improve training programs for drivers, dispatchers, supervisors, and support staff.
- Incorporate adult learning principles and multimedia tools to enhance training effectiveness
- Ensure all training programs meet federal, state, and local transportation regulations (e.g., DOT, FTA, OSHA).
- Maintain accurate records of certifications, training completions, and audit readiness.
- Collaborate with legal and safety departments to update policies and procedures as regulations evolve.
- Coordinate with Operations to align training with route performance, service standards, and incident reduction.
- Analyze DriveCam and other performance data to identify training needs and trends.
- Support accident prevention and risk mitigation through targeted refresher courses.
- Lead a team of trainers across multiple locations.
- Provide coaching, performance evaluations, and professional development opportunities for training staff.
- Foster a culture of continuous learning and accountability.
- Draft training manuals, SOPs, internal memos, and instructional content.
- Communicate training schedules, updates, and expectations
- Prepare reports for senior leadership on training outcomes, compliance status, and workforce readiness.
- Manage Learning Management System (LMS) and ensure content is current and accessible. Implement and manage digital learning platforms (LMS) and in-person training sessions across all locations.
- Track training metrics and use data to inform strategic decisions.
- Explore and implement new technologies to improve training delivery and engagement.
- Collaborate with HR, Safety, and Labor Relations to ensure training aligns with collective bargaining agreements.
- Participate in union meetings and respond to training-related grievances or inquiries.
- Other duties as assigned
APPLICATION REQUIREMENTS :
To be considered for this role, please submit the following:
- Resume
- Cover Letter
- Two writing samples that demonstrate your ability to:
- Communicate training policies or procedures clearly and professionally
- Draft curriculum, SOPs, or instructional content relevant to transportation or compliance.
QUALIFICATIONS:
- Bachelor’s degree in Education, Transportation Management, Organizational Development, or related field (Master’s preferred)
- Minimum 3 years of experience in training and compliance leadership, preferably in transportation or logistics
- Deep understanding of DOT, FTA, OSHA, and other relevant regulatory frameworks
- Exceptional written and verbal communication skills
- Experience with LMS platforms and digital training tools
- Strong leadership and project management abilities
- Experience in computer databases and MS Word software required.
- Must be able to work on multiple tasks simultaneously.
- Must be able to communicate instructions and directions in an extremely busy environment.
- Ability to quickly analyze a situation and provide an effective solution is essential.
- Ability to work under stressful situations essential.
- Knowledge of service area.
- Knowledge of or ability to learn working systems of coaches a must.
- Must be able to communicate in written form.
- Knowledge of two-way radio systems is essential.
- Ability to interact professionally with internal and external customer on all levels and be able to work well with diverse groups.
- Travel requirement (as a percent): <10% for occasional meetings.
PHYSICAL DEMANDS:
The physical demands described here are representatives of those that must be met by the employee to successful perform the essential functions of this job. Work is generally done sitting at a desk, utilizing repetitive hand and wrist motion. Lifting, stooping, pulling, and bending is required. Reasonable accommodations can possibly be made to enable individual with disabilities to perform the essential functions.
- 100% of work is accomplished in doors and in air conditioned or well-ventilated facilities.
- Must be able to sit for long periods of time.
- Performs physical activities that require considerable use of the arms, repetitive hand-wrist motion, and legs and moving the whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
- Must be able to lift or handle up to 25 pounds.
- Exposure to heavy traffic while performing the duties of the job.
- Exposure to considerable amounts of dust, vehicle fumes or airborne particles, toxic or caustic chemicals and vibrations and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
- Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
- Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
