Logistics Coordinator (Bilingual Korean/English)

Freight Forwarding Secaucus, New Jersey


Description

Are you passionate about Freight Forwarding? Are you looking for an opportunity to make an impact in a global company? We need people like you to help us hire the best in the business and we're excited to have you join us in this significant role to ensure we continue to build a diverse and engaged workforce! Come be part of something special at CJ Logistics America!

SUMMARY OF RESPONSIBILITY: 

The Logistics Coordinator-IPS coordinates export shipments, assists in document preparation, bookings, customs clearance, as well as managing and updating shipment

PRIMARY DUTIES & RESPONSIBILITIES: 

  • Monitor Customer Emails and call queues to ensure timely, professionally, and courteous responses
  • Create and provide solutions to Expedited Customers for International shipments via Air
  • Ensure solutions are delivered timely, ensuring the best possible transit times utilizing previous experience, creativity, out-of-the-box thinking, and a passion for the customer experience
  • Enter all shipments and related information into the TMS as required in a timely manner
  • Route shipments, prepare documentation, and book shipments with air and ground providers as required
  • Execute problem resolution during the transit of all shipments
  • Ensure any delays or issues are accurately communicated to the customer in a timely manner
  • Evaluate rates from vendors and carriers to ensure they are competitive and market based
  • Coordinate the pick-up and delivery of shipments with shippers, consignees, and local customers
  • Coordinate with airlines, carriers, agents, and brokers to secure scheduling, rates, and service commitments
  • Instruct agents & airlines to ensure all shipments are transported smoothly, and in compliance of regulations
  • Monitor/update all shipment milestones and statuses in the TMS, entering full & complete notes as required
  • Ensure TSA compliance throughout the lifecycle of all shipments
  • Enter fail types and failure event notes as necessary
  • Organize and manage multiple priorities and task simultaneously  Ensure that all Standard Operating Procedures (SOP’s) are followed

QUALIFICATIONS & RELEVANT EXPERIENCE: 

  • Bilingual: Korean/English
  • Air Freight operations / customer service
  • Previous experiences in logistics, cargo management, supply chain, customer service, dispatcher, warehouse, logistics specialist, administrative assistant, data entry, transportation, and logistics   analyst are preferred
CJ Logistics America About Statement:

CJ Logistics America delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics America is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

CJ Logistics America is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics America participates in the E-Verify program in certain locations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.