Telecom Software Engineer

Engineering Tokyo, Japan


Description

Position at Capgemini Japan

 The client for the role is a provider of end-to-end quality monitoring and service assurance solutions for telecommunications carriers. You will support the client by deploying their software product while supporting their customer. Both technical knowledge and strong communication skill will be required. 

Responsibilities:

  • Perform support and deployment of the client's software Product solution at the client's labs and cloud-based customer environments
  • Troubleshoot software issues in the labs and customer sites (locally or remotely) providing root cause analysis to the problem as well as resolution
  • Run in agile learning software release from R&D and develop test plan documents per design docs
  • Write and perform ATPs (Acceptance Test Plans) / POCs (Proof of Concept) either in the labs or customer sites
  • Write and run MOPs (Method Of Procedure) and system test plans to validate specific customer developed features
  • Knowledge transfer of software features internally and to customers
  • Participate in the daily team work taking ownership on team tasks 

General Requirements:

  • Strong system (E2E) testing and validation skills, being able to look for problems and uncover regression issues
  • Strong troubleshooting and problem-solving skills in networking and communication protocols (UMTS, VoIP, IMS, LTE, VoLTE)  (Must)
  • System wide view able to understand and follow complex network environments including Virtualized OpenStack clouds
  • Be available to work off business hours to address critical matters/situations based on on-call support model
  • Be available to travel abroad (approx. 2-3 weeks every quarter) to provide support to our customers, as well as introduce new products mainly to Internal interfaces
  • Strong ability of self-learning and strong creativity (thinking out of the box)
  • Must to be Team Player
  • Excellent interpersonal skills
  • Excellent verbal and written communication skills in English( Hebrew is welcome to have)
  • Conversational Japanese ( Preferably up to JLPT3 or more)

 Technical Requirements:

  • At least 4 years of experience as an Integration software Engineer and/or software support engineer in Telecom industry
  • At least 2 years of technical experience within the industry in his/her team’s product area, including Database/SQL knowledge, Linux OS familiarity specifically CentOS, Cloud based infrastructure (OpenStack/Vmware), Ansible and applications, etc (Must)
  • Thorough knowledge of Ethernet, VoIP, SS7, 2G/3G, LTE and VoLTE network terminology and architecture (Advantage)
  • Scripts development in Pearl, Python, Shell and Bash - Advantage
  • Customer service Orientation - Customer support experience, international experience (Advantage)

キャップジェミニについて

キャップジェミニは、テクノロジーの力を活用して企業ビジネスの変革・管理を支援するパートナーシップにおけるグローバルリーダーです。キャップジェミニ・グループは、テクノロジーを通して人々が持つエネルギーを解き放つことで、包摂的で持続可能な未来を目指し、日々まい進しています。私たちは、世界約50ケ国の27万人に及ぶチームメンバーから成る、極めて多様的で責任感の強い組織です。キャップジェミニは、50年にわたって積み上げてきた経験と実績そして豊かな専門知識を活かし、クラウド、データ、AI、コネクティビティ、ソフトウェア、デジタルエンジニアリング、プラットフォームなど、急速に進化するイノベーティブなテクノロジーを原動力として、戦略から設計、オペレーションに至るまで、お客様の幅広いビジネスニーズすべてに対応して、お客様から厚い信頼をいただいています。グループ全体の2020年度の売上は、160億ユーロです。

キャップジェミニについての詳細は、www.capgemini.com/jp-jp/ をご覧ください。
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