ERD部門 - Delivery Head ERD Japan
Description
- Responsible for planning and delivery – Delivery quality compliance, resource economic utilization and customer satisfaction for the Engineering Global Business Line (GBL) in Japan
- Responsible for relationship building with Customer key stakeholders within the account and responsible for customer satisfaction
- Build a community of Engagement Managers (EM), developing their knowledge, skills and increasing the number of EMs certified
- Ensures the Delivery and associated targets, standards & best practices are known and applied by the EMs community members
- Defines, implements and run the Engagement and Bid Management processes within Japan
- Ensures full compliance to bid process: including all necessary reviews (Approval gates, Finance, Legal)
- Manages C level customer relationships within the Country from a delivery standpoint. Act as the highest escalation level for delivery matters before the Managing Director in country
- Ultimately accountable for all aspects of program management (risks & opportunities, project recovery, quality assurance, profitability, skills development…).
- Contributes to big or complex deal bid process, contract negotiation, scope or major issue client discussion
- Transforms projects from Staffing (Time & material businesses) to Fixed-priced commitments and off-shore through a Client Delivery Transformation approach
- Develops and improves Knowledge Management for delivery teams and beyond
- Designs Methods and Best Practices to develop an industrialization approach aiming to increase productivity on projects ultimately leading to better project financials
- Act as a key transformation leader in Japan, putting in place a strong collaboration with our delivery centers, notably in India
- Is accountable for Revenue, Contribution Margin %, Risk Management, Client Satisfaction and Project Quality
- 10+ years of engineering delivery or project management experience in Engineering related projects,
- Experience working for/with a service company
- Experience in end-to-end delivery/program management of complex and large programs is a Must
- Strong experience with client facing and ability to manage expectations
- High adaptability and organization skills to navigate complex organizations, clients and projects (multiple stakeholders, multicultural environment, on-shore / off-shore delivery)
- Leadership experience in continuous improvement initiatives and operations
- Thorough Knowledge of contract management & financial management
- Experience working with offshore delivery teams (India, Asia and/or Europe)
- Experience in any of the following domains is a plus: Digital Manufacturing, Embedded Software for Medical Devices, Automotive products or Connectivity & Networks
- Native level of Japanese and Business level of English
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For vendors:
Please contact the following recruiters should you wish to apply candidates
Capgemini ERD Talent Acquisition Team
Francis Han (ERD TA Manager)
Satoshi Akazawa (ERD TA)
Ryu Tsuchiya (ERD Recruitment Coordinator)
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キャップジェミニについて
キャップジェミニは、お客様のビジネストランスフォーメーションならびにテクノロジートランスフォーメーションのグローバルパートナーです。企業が“デジタル世界”と“持続可能な世界”への移行を加速できるようご支援し、組織と社会へのインパクトを目に見える形で生み出しています。当グループは、世界50か国以上、約34万人の使命感あふれる多様性に富んだチームメンバーから成る組織です。55年にわたり培ってきた豊富な実績を有し、幅広いビジネスニーズへの対応をテクノロジーの力で支援するパートナーとして、お客様から厚いご信頼をいただいています。AI、クラウド、データ領域で市場をけん引する能力を発揮し、各業界への深い専門知識とパートナーエコシステムを組み合わせ、戦略・設計からエンジニアリングまでを網羅する強みを活かして、エンドツーエンドのサービスやソリューションをご提供しています。2023年のグループ売上高は22.5億ユーロです。
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